Team Lead, Operations

1 week ago

Markham, Canada GoBolt Full time

**Join Our Mission**:
At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes - from local brands to large national retailers. By operating as an extension of our customer's team, we deliver best-in-class services every step of the way.

As a Team Leader at our Markham warehouse, you’ll supervise frontline associates in the execution of warehouse tasks across inbound or outbound operations. Whether it’s Receive, Stow, Replenishment, Pick, Pack, or Ship, you’ll play a hands-on role in ensuring targets are met and our team operates safely, efficiently, and with energy.

This is a great opportunity for someone with strong warehouse experience looking to step into a leadership role and grow their career in logistics.

**Key Responsibilities**
- Lead a team of warehouse associates in a specific process area (Inbound or Fulfillment).
- Monitor team productivity, quality, and safety performance during your shift.
- Ensure all standard operating procedures (SOPs) are followed.
- Provide hands-on support and direction to associates as needed.
- Coordinate work assignments and shift transitions smoothly.
- Identify and escalate issues impacting performance or safety.
- Coach and train team members, helping them build capability.
- Foster a positive, inclusive, and accountable team culture.

**Shift Expectations**
- This role may be assigned to either the day or night shift, depending on operational needs.
- Flexibility to change shifts may be required due to business demands, though such changes will only occur when unavoidable.

**What We’re Looking For**
- 2+ years of supervisory or lead experience in a warehouse or logistics environment.
- Deep familiarity with warehouse operations (Receive, Stow, Replen, Pick, Pack, Ship, Quality).
- Strong leadership presence with the ability to motivate and engage a team.
- Clear communicator with good problem-solving skills.
- Proven ability to work under pressure and meet deadlines.
- Comfortable working in a fast-paced, physical environment.
- Tech-savvy with ability to learn and use WMS systems.

**Education**
- Formal education in supply chain is preferred.
- High school diploma or equivalent is a plus —we value relevant experience and hands-on leadership above all.

**Why Join Us?**
- Be a key player in a growing warehouse team at our Markham site.
- Work in a fast-moving, supportive environment where performance and potential are recognized.
- Competitive hourly wage, shift premiums (where applicable), and benefits.
- Career growth opportunities within a rapidly expanding logistics company.
- A diverse and inclusive workplace where your voice matters.

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