Paddlesports Attendant Supervisor

**Summary of Responsibilities**

The Alice Lake Paddlesports Rental Supervisor is responsible for providing safe and knowledgeable rental service to campers and park visitors. The Paddlesports Rental Supervisor should be comfortable working independently with experience in a leadership role. Have intermediate boating/paddling knowledge as well as excellent customer service skills. They should also have retail experience including inventory, ordering and stock handling, and overseeing cash outs.

**Responsibilities**:
Procedural:

- Organize and schedule staff for a specific work location.
- Ensure Paddle shop is open for posted operating hours.
- Advise and report on repairs, equipment use.
- Request spares and perform maintenance on Paddle equipment.
- Ensure staff are following correct Standards and safety protocols.
- Perform continued training throughout season with watersport Rental Attendants
- Provide Watersport rental equipment and concessionary items to all park visitors.
- Ensure that a safe, clean and sanitary environment is maintained in all Operating Areas
- Compliance with all Sea to Sky Park Services policies and procedures as set out in the Employee Handbook.
- Maintain an inventory of concessionary items and place orders with the Paddlesports Manager when needed.
- To follow proper cash/credit handling and record keeping procedures.
- To follow proper cash out and daily reconciliation procedures.

Safety:

- Administer the boat safety talk to each guest - ensure all employees are trained in this area.
- Enforce the safety rules and regulations, with staff and guests including the wearing of PFD’s.
- Perform equipment and gear safety checks and ensure all issues are reported to the Paddlesports Manager as necessary.
- Ensure proper completion of and understanding of the waiver forms.
- Understand and adhere to all emergency procedures outlined in the manual.
- Perform basic first aid and emergency response if required.
- Review and Improve safety procedures.
- Track and report accidents and incidents.
- Follow all safety guild lines set out by Transport Canada, Fisheries and Oceans Canada & Canadian Coast Guard.

Site Maintenance:

- Cleaning and maintaining areas surrounding the rental hut which may include landscaping, litter pick up, raking etc.
- Liaise with Paddle sport manager & Park manager for repairs and maintenance concerns.

Other Duties:

- To aid with park patrol, park information and site facilities maintenance as required.

Qualifications:

- 1-2 years supervisory/ managerial experience
- Previous paddling experience required, Basic Flatwater Level 1 certificate or Instructor SUP Flatwater Level 1 certificate is an asset.
- Valid Occupational First Aid level 1.
- Valid B.C. Driver’s License required.
- Working knowledge of word, excel and scheduling tools
- Cash handling experience.
- Ability to keep organized and detailed records regarding rental tracking, waiver forms, etc.
- Must be Mature, responsible and able to work independently
- Strong public relations and guest service skills required, must be able to be assertive while maintaining a friendly manner.
- Able to work in adverse weather conditions.
- Ability to respond appropriately to emergencies.
- Able to lift to 40 lbs. handling canoes and paddleboards
- Walking and standing up to 8 hours per day
- Ability to swim

Terms of Employment:

- Hourly wage-$20.50-$22/hour (dependent on experience)
- Employment will be from early June to Labour Day weekend in September
- Hours of operation approximately 9:30 - 5.30/6.30 weather permitting.

**Job Type**: Seasonal

Pay: $20.50-$22.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Squamish, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person