Hotel Team Supervisor

1 week ago

Squamish, Canada Crash Hotel Full time

**Team Supervisor**

We are proud of our 27-room hotel and believe it is one of a kind. Our ideal location places guests only moments from a variety of activities and adventure. We are situated above the heart of Squamish's nightlife. We deliver unique guest experiences, and ensure that all our guests have a clean, safe and memorable time.

Duties Include:

- Be a representative of the hotel and offer support to 24/7 emergency needs
- Provide positive and strong leadership for the team
- Happy to be part of the team and willing to get into the action
- Consistently offer professional, friendly and engaging service.
- Register arriving guests and assign rooms.
- Take, cancel and change room reservations.
- Attend to guest requests - co-ordinate departments as required.
- Provide information on hotel facilities and services.
- Process guests' departures, calculate charges and receive payments.
- Work with mínimal supervision.
- Clean all assigned guests rooms including: dusting, making beds, linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
- Assist in the removal of trash and recyclables from guest rooms.
- Assist in transporting in room reusables and facilitating the washing and restocking of these Items.
- Maintain and upkeep of guest corridors and common areas.
- Maintain proper usage of cleaning supplies and equipment.
- Report necessary maintenance items.
- Light building maintenance including shovelling snow, changing light bulbs, light lifting and moving of items in storage closets, basic painting etc.

Previous hotel experience is ideal.

Customer service / Front desk experience is a must.

Housekeeping experience is an asset.

We are very excited to meet energetic, qualified, and enthusiastic individuals who feel as passionately about Squamish as we do We unfortunately do not have staff accommodation.

**Salary**: $25.00 per hour

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- On call
- Weekends as needed

Ability to commute/relocate:

- Squamish, BC: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 5 years (preferred)
- Hospitality: 3 years (preferred)
- Supervising: 3 years (preferred)
- Cleaning: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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