Field Warranty Area Manager

6 days ago

Windsor, Canada Stellantis Full time

The Field Warranty Area Manager (Contract) works with FCA Canada dealerships to assist with improving service operations and warranty processes. The FWAM is the primary liaison between the manufacturer and the dealers within their assigned area for all warranty concerns. The FWAM is a dealer consultant helping with dealer processes in service operations and customer experience.

**Responsibilities of the position will include**:

- Act as the liaison between the manufacturer and retailer for warranty operations
- Observe and improve service operations processes
- Work with dealer to ensure service, parts, customer service and service lane consistently adhere to Stellantis service operation policies
- Troubleshoot and advise on warranty claim processing concerns, identifying areas for improvement
- Review warranty receivables to proactively identify any potential concerns
- Provide dealer guidance on:

- Claim and condition structure (data integrity)
- Service administration policy clarification
- Discuss pre-authorization requirements and processes
- Support and provide guidance to DSMs with all warranty operations requirements
- Review Fixed First Visit data and Repeat Repair claims

This position will be located in the Montreal, QC area.

FCA Canada Inc. is committed to providing accommodation for people with accessibility needs due to disabilities in all aspects of the hiring process. If you request an accommodation, we will work with you to meet your accessibility needs due to disability.

**Requirements**:
**Basic Qualifications**:

- Minimum three (3) experience in automotive service facility environment, FCA Canada dealership experience strongly preferred
- Bachelor's degree
- Reside within the region with the ability to travel regularly within the assigned area
- Knowledge of warranty procedures and dealer documentation requirements
- Thorough working knowledge of vehicle mechanics, recommended servicing methods, available shop equipment, and diagnostic procedures
- Competency with Microsoft Office
- Ability to analyze financial data (financial statements)
- Outstanding oral and verbal communication skills in both languages
- Ability to function within a team environment and maintain a respectful working relationship with the dealer body
- Industry knowledge
- Legally eligible to work in Canada

**Preferred Qualifications**:

- Bilingual (English/French) skills are considered a strong asset

  • Field Warranty Area Manager

    6 days ago

    Windsor, Canada Stellantis Full time

    The Field Warranty Area Manager (Contract) works with FCA Canada dealerships to assist with improving service operations and warranty processes. The FWAM is the primary liaison between the manufacturer and the dealers within their assigned area for all warranty concerns. The FWAM is a dealer consultant helping with dealer processes in service operations and...

  • Field Warranty Area Manager

    6 days ago

    Windsor, Canada Stellantis Full time

    The Field Warranty Area Manager (Contract) works with FCA Canada dealerships to assist with improving service operations and warranty processes. The FWAM is the primary liaison between the manufacturer and the dealers within their assigned area for all warranty concerns. The FWAM is a dealer consultant helping with dealer processes in service operations and...

  • Field Warranty Area Manager

    6 days ago

    Windsor, Canada FCA Full time

    The Field Warranty Area Manager (Contract) works with FCA Canada dealerships to assist with improving service operations and warranty processes. The FWAM is the primary liaison between the manufacturer and the dealers within their assigned area for all warranty concerns. The FWAM is a dealer consultant helping with dealer processes in service operations and...

  • Field Warranty Area Manager

    6 days ago

    Windsor, Canada FCA Full time

    The Field Warranty Area Manager (Contract) works with FCA Canada dealerships to assist with improving service operations and warranty processes. The FWAM is the primary liaison between the manufacturer and the dealers within their assigned area for all warranty concerns. The FWAM is a dealer consultant helping with dealer processes in service operations and...

  • Field Warranty Area Manager

    6 days ago

    Windsor, Canada FCA Full time

    The Field Warranty Area Manager (Contract) works with FCA Canada dealerships to assist with improving service operations and warranty processes. The FWAM is the primary liaison between the manufacturer and the dealers within their assigned area for all warranty concerns. The FWAM is a dealer consultant helping with dealer processes in service operations and...

  • Area Manager

    32 minutes ago

    Windsor, Canada The NARMCO Group Full time

    Join to apply for the Area Manager role at The NARMCO Group. The Narmco Group is an industry leader in the automotive industry for metal stamping and assembly. We are looking for an Area Manager to ensure that the area under his/her supervision fulfills the goals of our quality, production and loss control systems, creating a climate that leads to job...

  • Area Manager

    6 days ago

    Windsor, Ontario, Canada Narmco Group Full time

    Narmco Group13 days agoWindsor, OntarioSenior Levelfull_timeAbout the roleThe Narmco Group is an industry leader in the automotive industry for metal stamping and assembly. As a result of continuously growing our professional team, we have a challenging career opportunity for an Area Manager. The successful candidate for this position is responsible for...

  • Area Manager

    1 week ago

    Windsor, Canada Prince Metal Products Ltd. Full time

    **Responsibilities**: - The Area Manager promotes safe working practices in a safe and orderly environment. He/she meets and exceeds all legislated standards, and all standards procedures, rules and practices for loss control. He/she ensures that all aspects of the area under his/her supervision are in accordance with the Occupational Health and Safety Act...

  • field installation manager

    4 days ago

    Windsor, Ontario, Canada London Door Company Full time

    List Vacancies(current)Sign inList Vacancies(current)Back to Search ResultsField Installation Manager - Tom HowleyApply for jobJob reference:LON-FIM-001294Salary:Competitive Rate of Pay + Company CarClosing date:31/03/2026Department:Field Installations ManagersLocation:EssexEmployment type:PermanentWhere to find uslocation_onGet directionsJob...

  • Service Manager

    1 week ago

    Windsor, Canada Rafih Auto Group Full time

    **Who are we?** For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences. **What are we looking for?** At **Rafih Auto Group** we believe...