Medical Office Assistant

3 days ago


Barrie, Canada Independent Pharmacies Full time

**Job Overview**

**Duties**
- Greet patients and visitors in a friendly and professional manner at the front desk.
- Manage phone systems, answering calls promptly and directing them to the appropriate personnel.
- Schedule appointments and maintain an organized calendar for healthcare providers.
- Assist with patient check-in and check-out processes, ensuring all necessary documentation is completed accurately.
- Maintain electronic medical records (EMR) using systems such as Epic or Dentrix, ensuring confidentiality and compliance with regulations.
- Collect patient information, including medical history and insurance details, while explaining office policies clearly.
- Support administrative tasks such as filing, data entry, and managing office supplies.
- Communicate effectively with patients regarding their appointments, treatment plans, and follow-up care instructions.
- Collaborate with healthcare staff to ensure efficient patient flow and high-quality care delivery.

**Qualifications**
- Previous experience in a medical office or dental office setting is preferred.
- Proficiency in electronic medical records systems; familiarity with Epic or Dentrix is a plus.
- Strong understanding of medical terminology and administrative procedures related to healthcare.
- Excellent organizational skills with attention to detail in managing multiple tasks simultaneously.
- Ability to communicate clearly and compassionately with patients from diverse backgrounds.
- Experience with front desk operations, including scheduling appointments and handling phone systems.
- Ability to work effectively both independently and as part of a team in a fast-paced environment.

**Job Types**: Part-time, Permanent

Pay: $18.00-$22.80 per hour

Expected hours: 30 per week



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