Site Administrator

2 days ago

Hamilton, Canada Greenwin Corp. Full time

**Summary**:The Site Administrator is primarily responsible for the administration of the assigned property. The Site Administrator is to provide both existing and potentially new residents with an impeccable level of customer service through processes established by Greenwin Corp.

**What you'll get to do**:

- Provide administrative support to the site staff and Property Manager as requested and as directed by the Property Manager
- Rectify any tenant issues that may arise and escalate as required
- Maintain accurate database with rent collection
- Manage purchase orders - create, receive and ensure accuracy
- Carry out other duties and/or procedures related to the marketing, rental and administration of suites as may be assigned from time to time
- Maintain an orderly office area
- Professionally and courteously handle all telephone and ‘walk-in’ enquiries from residents
- Assist in maintaining a high level of client satisfaction and public relations which will include all forms of communications with the residents
- Communicate with the Property Manager, team members and site staff on an ongoing basis
- As part of the overall team, maintain goodwill of customer during service period and promote the organization to existing and potential customers
- Work with the team to recommend modifications for service improvement
- Assist team in assessing service performance and customer satisfaction
- Maintain excellent tenant relations within the assigned property

**Who you are**:

- College Diploma in Business Administration
- Preferred knowledge/experience in Property Management
- Strong communication and interpersonal skills
- Exceptional customer service and organizational skills
- Proficient with computer software, specifically Word and Excel
- Knowledge of Yardi preferred
- Patient and understanding with residents
- Team player has the ability to ability to multi-task in a fast paced environment

**Job Types**: Full-time, Permanent

Work Location: In person

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