Client Associate

**Introduction**

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

**Overview**
As the Client Solutions Associate, you will provide administrative support to the Commercial Client Service Team. Together you deliver tailored Insurance solutions, ensuring our clients are thoroughly protected against the effects of damage to commercial property and assets, loss of income due to unforeseen incidents or even damages to third parties. This role is a phenomenal entry point for anyone looking to build a career in the Insurance industry

Hybrid (Agile) - We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office. Three days minimum office work is required.

**How you'll make an impact**
- You will be supporting a commercial brokering team and designated portfolio of clientele, playing an essential role in business retention, and ultimately ensuring clients have a seamless new and renewal experience.
- Role tasks will include processing renewals and endorsements, proposals, invoicing, and Certificates of Insurance. You will also assist in crafting client presentations and further strengthening insurance partner relationships.
- You will be open to identifying areas of opportunity for process improvement, making full use of available CRM capabilities, technology and other Gallagher resources.

**What Makes You Successful**:

- Poise, professionalism, and an eye for detail are all critical skills for this role. Curiousity and a collaborative spirit will ensure a great fit for our culture.
- You will have a passion for acquiring new skills and tackling new challenges, seeking a role where you will not only learn the business of insurance but have an immediate impact.
- Being in a fast-paced, dynamic environment brings out the best in you. You are able to prioritize effectively which allows you to exceed client expectations every time
- Building relationships comes naturally to you, whether that’s with clients or colleagues - people love working with you, and you with them.
- Highly tech-savvy, with an ability to learn new systems, tools and processes.

**About you**
- Secondary School Diploma required, College or University Degree strongly preferred.
- Successful completion of Insurance Broker License within 6 months of start date.
- A year of professional work experience is required. Experience in an Insurance Brokerage or Customer Facing Environment preferred.
- Knowledge of EPIC broker management system is considered an asset but not required.
- An interest in pursuing technical Insurance Designations highly preferred (i.e. CAIB, CIP, CRM).

**Compensation and benefits**
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- Flexible medical & dental coverage to meet your household's needs
- Life, Dependent Life and AD & D Insurance options
- Retirement savings including RRSP including a company match, TFSA, pension and more
- Employee Stock Purchase Plan

**Other benefits include**:

- Educational expense reimbursement
- Employee assistance programs
- Discounted gym membership (GoodLife Fitness)
- Opportunity for flexible work arrangements
- Paid sick days & personal days
- Employee education recognition program
- Employee referral bonus program

**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (her