Birthday Party Host

2 weeks ago

Burnaby, Canada Canlan Sports Full time

Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.

**Job Summary**:
Rate of Pay: $17.85/ hour

Canlan Sportsplex is currently looking for a Birthday Party Host.

Reporting to the Office Manager, the Birthday Party Host provides customer service through the implementation of hosting individual birthday parties, including distribution of rental skates, interaction with parents and children and serving of the birthday food & beverages along with other party room activities.

**Responsibilities**:

- Provide customer service to all guests that come to a Birthday Party.
- Able to communicate effectively with children and adults.
- Work independently as a member of our customer service team.
- Provide support to the Events team for Special Events/Birthday Parties as requested.
- Well informed about our birthday packages, special event packages, and program information.
- Maintain a tidy, organized and safe work environment
- Supervise birthday party participants to ensure a safe and enjoyable environment.
- Greeting of the party, lead party room activities including food, beverage and gifts.
- Setup and teardown including cleaning of birthday party room as directed.
- Distribution of birthday party participant wristbands for bounce mania and/or public skate admission.
- Miscellaneous other duties as required

**Qualifications/Skills**:

- Enjoy working with the public in a customer service role, in all age/demographic groups
- Interested in working in an environment which is fast paced and always changing
- Adaptable and able to communicate effectively with both customers and staff
- Experience in sport is an asset
- Cash handling experience

**EXPERIENCE AND EDUCATION**:

- Excellent oral and written communication skills (English), neat in appearance, professional in attitude and understands the sensitivity of confidential information
- Must be thorough, organized, articulate and punctual
- Must work well under pressure and pay particular attention to details
- Ability to work flexible schedules, primarily evenings & weekends, possibly early AM shifts for groups
- Criminal background check is required

If you are interested in this position and becoming part of the Canlan team please fill out/submit a resume online.
- NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices_

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