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Adventure Expert, Pursuit Adventure Centre

3 weeks ago

Banff, Canada Pursuit Collection Full time

What will be your daily pursuit?:
Your daily pursuit is helping guests find unique, locally inspired experiences and souvenirs while providing outstanding service to ensure they leave with memories that last a lifetime.

What will your compensation be?:
The starting salary for this position is $18.00 per hour.

When does this adventure begin?:
This job is posted as part of our seasonal hiring for summer 2025. This adventure begins immediately until November 14th, 2025.

What perks can you expect?:

- Join an inclusive, global team and make life-long connections.
- Enjoy free access to Pursuit attractions and 50% off for friends.
- Get discounts on hotel stays, dining, and retail.
- Access subsidized mental health and wellness resources.

What will you do in this job?:
Activity booking concierge / retail associate hybrid role responsibilities include:

- Uphold our high standards of service, merchandising, and display
- Ensuring service is friendly, courteous and professional
- Utilizing knowledge of Pursuit tours and attractions to cross-sell and maximize retail sales
- Taking a genuine interest in the guest and selling products based on individual, identified needs
- Operating the point-of-sale system with accuracy and efficiency
- The responsible handling of cash, credit cards, and cash out forms
- Keeping the sales floor and storage areas clean and organized
- Communicating with co-workers and management, forwarding observations and comments in a timely fashion
- Monitoring store security
- Facilitating efficient inventory management and movement
- Upholding the high standard of environmental stewardship that is expected of all employees

What skills and experience do you need for this job?:

- Work well in a team environment as well as independently
- Attention to detail and good communication skills
- Cash handling experience
- Strong customer service skills
- Able to take initiative on restocking, re-merchandising, and regular cleaning duties.
- To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

What will your work environment be like?:

- Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
- Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
- Independent. You’ll spend your days in and around our amazing properties.
- Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.