Part-time Medical Administrator

2 weeks ago

Toronto, Canada AvantDerm Full time

**OVERVIEW**

AvantDerm is a pioneering dermatology clinic in Toronto's Distillery District, renowned for being the first in Canada to offer a daily walk-in option for patients with referrals, alongside a comprehensive range of medical, cosmetic, and clinical trial services. We are expanding our team and seeking a **dynamic, confident, and skilled Medical Administrator** to join our high-volume, fast-paced environment.

**Please be aware that our clinic is exceptionally busy** When applying, ensure you are ready to thrive in a setting that demands both efficiency and composure.

**WHAT YOU BRING**
- Proven ability to engage with patients, nurses, and doctors in a professional and courteous manner.
- High proficiency in front desk registration duties within a fast-paced, busy walk-in clinic.
- The ability to work independently and autonomously, ensuring seamless backend operations.
- Excellent working knowledge of EMR systems, with experience in Oscar EMR being highly beneficial.
- Exceptional follow-through on patient check-ins, check-outs, appointment bookings, and maintaining patient medical records.
- Ability to collaborate effectively with other team members in a fast paced environment.
- Skilled in managing patient expectations and maintaining composure in a bustling waiting room.
- Organized, punctual, detail-oriented, with a positive attitude and quick reflexes.
- A readiness to do whatever is necessary to deliver outstanding first-point-of-contact service to patients.
- Be proactive and take initiative to problem solve and multi-task.
- Easily commute to or live close to the Distillery District

**QUALIFICATIONS**
- Medical Office Administrator training completed.
- At least 2 years of medical administrative experience, with substantial time spent in a walk-in clinic setting.
- Proficiency with medical terminology and the Ontario healthcare system.
- Expert working knowledge of EMR, particularly Oscar EMR.
- Outstanding interpersonal skills: friendliness, likability, professionalism, confidentiality.
- Strong multitasking abilities: managing calls, patient check-ins and check-outs, maintaining the waiting room, and communicating with doctors and pharmacies.
- Organizational expertise: detail-oriented, diligent, tidy, quick learner, and a critical thinker.
- Technical proficiency: adept with Microsoft and Google software, phones, efaxes, printers, EMR, and electronic referral management.

**Responsibilities**
- Manage front desk operations, including greeting patients and handling multi-line phone systems.
- Maintain accurate electronic medical records and ensure compliance with medical terminology standards.
- Assist with administrative tasks such as scheduling appointments and processing patient information and communications.
- Collaborate with medical staff to ensure efficient office workflow and provide excellent patient care.
- Support the overall functionality of the medical office through effective communication and organization.

**AvantDerm** is conveniently located in downtown Toronto's Distillery District

**Job Type**: Part-time

Pay: $17.50-$20.00 per hour

Schedule:

- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- How far do you live from the Distillery District?

**Experience**:

- EMR systems: 2 years (preferred)
- medical administrator: 2 years (required)

Work Location: In person

Expected start date: 2025-03-17

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