Front Desk Receptionist

3 days ago

Duncan, Canada Thunderbird Motor Inn Full time

**Job Summary**

**Duties and Responsibilities**:

- Greet guests warmly upon arrival and assist with check-in procedures.
- Process reservations, cancellations, and modifications accurately.
- Address guest complaints and resolve issues in a timely and professional manner.
- Collaborate with other staff members to ensure guest satisfaction and safety.
- Provide information about motel facilities, services, and local attractions.
- Handle transactions and billing with accuracy and discretion.
- Maintain the cleanliness and organization of the front desk area.
- Ensure the security of guest information and maintain confidentiality.
- Complete but not limited to assigned tasks such as filing, data entry, and report generation.
- Clean assigned rooms and public spaces, including dusting, making beds, replacing linens, sweeping, vacuuming, mopping, bathroom cleaning, window cleaning, and replenishing rooms with supplies.
- Support cleaning staff to finish delayed tasks including folding linens/supplies and washing/drying tasks.
- Cleaning up parking lots and motel hallways by removing litter and trash

**Qualifications**:
ability to work in a multi-tasking, fast paced environment.

Previous Customer Service experience is an asset.

Sufficient computer knowledge is required.

We look forward to an opportunity to meet you

**2 References are requested**

**Job Type**: Part-time

Pay: $18.50-$20.00 per hour

**Benefits**:

- On-site parking

Work Location: In person

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