Supervisor, Aquatics

2 days ago

Chilliwack, Canada YMCA of GREATER VANCOUVER Full time

**Position Title**: Supervisor, Aquatics

**Location**: Cheam Leisure Centre (45501 Market Way, Chilliwack, BC V2R 0P2)

**Terms**: Permanent, Full Time; 35 hours per week

**Shift**: Shifts will vary; schedule will consist of weekday mornings, evenings and weekends

**Salary**: Under Review plus full benefits package

**Start Date**: As soon as possible

**Reports To**: Centre Manager

**Nature & Scope**:
**Major Responsibilities**:

- Develops and implements strategies that achieve and sustain program growth for aquatic programming
- Ensures the provision of a safe aquatic environment through the hiring, supervision and training of lifeguards, instructors, and volunteers
- Performs service standards and provides leadership through direct service delivery, with a focus on program quality and participant engagement
- Identifies resource needs and liaises with Recruitment for hiring of new staff.
- Provides role and program specific orientation and training to new employees and volunteers.
- Coaches, develops, and supports employees and volunteers to achieve excellence in service delivery.
- Provides ongoing management of employee and volunteer performance and completes reviews within required process timeframes.
- Deals with performance issues using the required steps in the discipline process, up to and including termination.
- Participates in branch/program planning sessions and assists with the development and implementation of program plan and materials, ensuring compliance with Association/legislative requirements.
- Assists in preparation of program operating budget and ensures program is delivered within budget.
- Attends staff meetings, planning sessions and training events as required
- Explores and develops community partnership opportunity with the goal of increasing the breadth of YMCA programs and services
- Communicates with program participants and/or stakeholders to ensure service delivery standards are being met
- Promotes philanthropy through the YMCA’s annual Strong Kids Campaign

**Requirements**:

- Minimum 3 years progressive, results oriented, customer service, and aquatics supervisory experience.
- Post‐secondary education in a related field
- Demonstrated achievement in implementing service standards
- Experience as a Lifeguard/Swim instructor
- Current Standard First Aid and CPR‐C & AED certificate
- Access to a vehicle or able to travel within the Lower Mainland and Fraser Valley
- 3 professional references

**Application Deadline**:Until Filled

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