Iam Operations Specialist

2 weeks ago

Montréal, Canada CMACGM Full time

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group also acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 130,000 people worldwide, including 2,900 in Marseilles where its head office is located.

SUMMARY DESCRIPTION

The CMA CGM IAM OPS team, belongs to the Cyber Security department and it’s responsible for the Identity and Access Management activities (users and accesses creation, modification, deactivation, access controls) in accordance with the AM processes.

In the IAM OPS team, as IAM Expert you ensure the execution of the IAM operational tasks and bring your functional and technical expertise to internal and external teams.

You report to the IAM OPS manager.

RESPONSIBILITIES

Provide functional and technical support (AD, Exchange, O365, IAM tools) to the teams in charge of Identity and Access Management activities (India, Dubai)

Handle the escalations

Handle the tickets (Service Requests and Incidents)

Plan and execute the scripts to create and modify the Business Roles

Plan and execute mass assignments scripts

Provide support to end users and IT teams (projects, AMS)

Provide support to QEV/CBN (India) team in charge of the security controls

Test the new functionalities and interfaces of the IAM tools

Monitor and correct the errors of the interface between the HR system and OIM/SAP IDM

Monitor and correct the errors of the interfaces between OIM/SAP IDM and other systems

Correct data inconsistencies between HR, OIM/SAP IDM/AD/Mail

Correct data inconsistencies between IAM tool and LDAPs (Internal AD, external AD, C3D)

Export IAM data when required for other IAM teams

QUALIFICATIONS

**Experience**: 5 years’ experience in IAM topics

**Knowledge**:
Identity Management processes

at least one IAM tool

**Active Directory and Azure AD (O365)**: users, groups, rights, licenses

**Exchange and Exchange OnLine (O365)**: licenses, mails, distribution lists, groups, rights

Powershell, SQL (nice to have)

**Other**:
Working experience with offshore teams

English

Effective communication and team spirit

Ability to interact with people at any level of the organization

Strong analytical and problem-solving skills

Self motivated and focused

Service oriented

We are an equal opportunity employer

Come along on CMA CGM’s adventure

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