Support Associate

Georgian Bay Residential Centre is seeking individuals responsible for ensuring day-to-day support is provided to individuals diagnosed with special needs by enhancing their quality of life and meeting the values/expectations of Georgian Bay Residential Centre. The support associate is responsible for maximizing the health, safety and personal fulfillment of people diagnosed with special needs.

**Responsibilities**:

- Demonstrate a strong work ethic and act according to Georgian Bay Residential Centre Performance Standards, demonstrating respect for all individuals.
- Use creativity and resourcefulness to ensure that the quality of life principles are effectively applied to the people you provide support to. Every effort must be made to enhance and maintain the individual’s dignity and respect.
- Provide solutions to barriers impacting the achievement of quality of life.
- Provide appropriate support to ensure the health and safety of the people supported and ensure compliance with Policies and Procedures associated with Health and Safety and Abuse Prevention.
- Ensure that, where appropriate, Behavioural and Crisis Protocols are documented and consistently practiced.
- Provide coaching and support in the areas of; social skills, communications, vocation and leisure activities.
- Provide leadership in identifying and achieving personal outcomes as defined by each person.
- Provide appropriate support to ensure individuals supported by Muskoka Residential Centre have the knowledge and ability to exercise their rights.
- Ensure the work area is clean and safe.
- Ensure accuracy and timely completion of documentation required through legislation and policies and procedures such as; data collection, health records etc.
- Ensure appropriate confidentiality is maintained for individuals, families and other employees.
- The support associate may occasionally be called upon by the manager or supervisor to perform other duties.

**Required Qualifications**:

- Completion of Human Services Diploma (Social Service Worker, Developmental Services Worker, Child and Youth Worker) from a recognized Community College or University AND 1 year of related experience (preferably supporting individuals diagnosed with a special need).

**OR**
- Completion of Ontario Secondary School (or equivalent) and 5 years of related experience (preferably supporting individuals diagnosed with a special need).
- Certification or refresher in CPR, within the last year.
- Current First Aid Certificate.
- Safe management and crisis intervention skills is an asset.
- Safe management.
- Must be capable of establishing positive interpersonal relationships and be able to work as an effective team member.
- Ability to work collaboratively within an interdisciplinary team as well as the ability to function independently with clients with a predictable outcome.
- Demonstrate effective communication and interpersonal skills.
- Demonstrate flexibility and strong organizational skills.
- Familiarity with applicable legislation and regulations.
- Working knowledge of computers and software such as Microsoft Word and Outlook.
- Self-motivated and demonstrated ability to motivate others.
- The ability to recognize the cause and meaning of abnormal behaviour indicative of a significant emotional and/or psychiatric change and respond therapeutically.
- Ability to handle crisis situations in an effective manner.

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: $20.50 per hour + $3 per hour enhancement pay

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Tuition reimbursement and support for continuing education
- Career growth and advancement: We believe in nurturing talent and providing our employees with opportunities for growth. We prioritize promoting from within and encourage our team members to develop their skills and advance their careers with us.

Schedule:

- 12-hour shifts, two-week rotation
- Week one: Monday, Tuesday, Friday, Saturday, Sunday
- Week two: Wednesday, Thursday
- Day shift
- Holidays
- Overtime as required
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Penetanguishene, ON L9M 1M4: reliably commute or plan to relocate before starting work (required)

**Job Types**: Full-time, Permanent

Pay: From $20.50 per hour

Expected hours: 44 per week

**Benefits**:

- Dental care
- Discounted or free food
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Day range:

- Holidays
- Monday to Friday
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- 12 hour shift
- Day shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Working with persons with disabilities: 1 year (preferred)

Licence/Certification:

- CPR Certification (preferred)
- First Aid Certification (preferred