Treatment Coordinator

2 days ago


Toronto, Canada D on E Dental Full time

**Key Responsibilities**
- **Patient Communication**:

- Serve as the primary point of contact for patients regarding their treatment plans.
- Discuss proposed treatment plans with patients, explaining procedures and insurance, timelines, and expected outcomes.
- Address patient insurance concerns and provide details regarding their treatment appointments.
- **Treatment Plan Coordination**:

- Collaborate with dentists, hygienists, and office staff to develop comprehensive treatment plans.
- Schedule patient appointments in a timely and efficient manner.
- Ensure treatment plans align with the patient’s needs, financial situation, and insurance coverage.
- **Financial Coordination**:

- Present and explain financial options, including costs, insurance benefits, and payment plans.
- Assist patients with payment plans and insurance coordination.
- Follow up on outstanding balances and ensure timely payments.
- **Administrative Tasks**:

- Maintain accurate and up-to-date patient records in the practice management software.
- Track and follow up on unscheduled treatment to maximize patient retention.
- Generate and analyze reports related to treatment acceptance and office productivity.
- **Team Collaboration**:

- Act as a liaison between the clinical and administrative teams to ensure seamless patient care.
- Participate in staff meetings, training, and professional development sessions.

**Job Types**: Full-time, Part-time

Pay: $36,000.00-$55,000.00 per year

Work Location: In person

Application deadline: 2024-12-15


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