Experienced Server

2 weeks ago

Lethbridge, Canada Blanco Cantina Full time

BLANCO CANTINA
Welcome to Blanco Cantina, your fiesta HQ. As much fun as a trip to Mexico - just a whole lot closer. Whether you want to patio the night away or chill with your compadres, Blanco is up for anything. Our bright, colorful space, mouthwatering Latin flavours, dangerously good collection of tequila, and great taste in music are all the escape you need. Vámonos amigos

Our family of companies includes Blanco Cantina, Añejo Restaurant, Elephant & Castle Pub and Restaurant, State & Main Kitchen + Bar, and Original Joe’s. We never stop looking for unique individuals who can infuse our restaurant and corporate workplaces with original ideas, creative solutions, and an extraordinary guest experience. We offer competitive wages, a comfortable work environment, flexible hours, benefit packages (for those who qualify) and a chance to grow right alongside us. By joining Blanco Cantina your future career opportunities are endless

Job Title
Server

What You’ll Do:
You will report to the General Manager or Assistant General Manager (this may vary from time to time depending who is on shift). You will:

- Genuinely connect and communicate with every guest in your section and every guest that you interact with (even if they aren’t in your section)
- Effectively finesse the menu and communicate your vast knowledge and expertise about food and bar menus with ease
- Go the extra step to accommodate guest requests and suggestions
- Continuously ensure that every guest leaves satisfied and happy with their experience. In the event of a concern or conflict, you will immediately involve a Manager to positively resolve the situation
- Proactively assist other servers with table maintenance, running food, side duties, assisting to take payments, etc.
- Ensure that all guests receive a remarkably consistent experience
- Be knowledgeable regarding allergy policies and procedures to ensure that guests are not at risk of an allergic reaction
- Take the time to effectively learn and memorize new menu items and procedures
- Uphold an upbeat attitude - you are always ready to greet the next guest when they walk through the door
- Work each shift with a safety mindset. Be proactive in regards front of the house and back of the house safety(food safety, potential hazards for employees or guests)
- Live our core value during every shift: Taking Care of People

Who You Are:

- You are a genuine, personable, vibrant, and team-oriented individual.
- You pride yourself on your customer service skills, your ability to make people feel at home, your reliability, and your ability to “keep upbeat” even during the busiest shifts.
- You are solution focused and resourceful - you think on your feet effectively to find resolutions to situations.
- You manage time effectively through planning and multitasking without skipping a beat.
- You are a great communicator, both in person and on the phone/online.
- You are easily coachable and see feedback as an opportunity to keep improving your skills and abilities.
- You might have future aspirations to be employed as Store Management or in our Corporate team.

Location: 319 6th Street South, Lethbridge, Alberta, T1J 2C7

**Job Types**: Full-time, Part-time

Pay: $15.00 per hour

Supplemental pay types:

- Tips

Work Location: In person

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