Information Technology

5 days ago

Lethbridge, Canada PASK Technology Group Ltd Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 to 60 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- **Work setting**:

- Computer hardware or software retailer/wholesaler
- Help desk
- Private company, corporation or industry
- ** Tasks**:

- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- ** Supervision**:

- No supervision responsibility
- ** Computer and technology knowledge**:

- Android
- iOS
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Internet
- Servers
- Security software
- Word processing software
- Mail server software
- Database software
- MS Active Directory
- MS Windows
- TCP/IP
- Wireless networks
- ** Transportation/travel information**:

- Valid driver's licence
- ** Work conditions and physical capabilities**:

- Attention to detail
- Combination of sitting, standing, walking
- ** Own tools/equipment**:

- Cellular phone
- ** Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Initiative
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- ** Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- ** Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
- ** Financial benefits**:

- Mileage paid
- ** Other benefits**:

- Free parking available
- On-site amenities
- Parking available

  • Information Technology

    5 days ago

    Lethbridge, Canada PASK Technology Group Ltd Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 to 60 hours per week - Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk - Private company, corporation or industry - **Tasks**: - Give access to...

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    Lethbridge, Canada PASK Technology Group Ltd Full time

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