Junior IT Field Technician

5 hours ago

Lethbridge, Alberta, Canada Tech Route Full time $36,000 - $48,000 per year

We are looking to hire an experienced field service technician to look after the service and maintenance needs of our customers. As a field service technician, you will be required to travel to client locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company equipment.

Responsibilities:

  • Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
  • Perform customer installation, maintenance, and service calls promptly and effectively
  • Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory.
  • Perform maintenance repair and system overhauls.
  • Manage everything from network faults and traffic, to configuration, security, and remote system access.
  • Troubleshoot and resolve hardware and software issues for end-users.
  • Provide technical support and assistance to employees in person, over the phone, or via remote access.

Requirements:

  • Proven experience as an IT Technician or similar role.
  • Familiarity with large servers, mainframe computers, and imaging software.
  • A+ Certification, CompTIA, N+ Certification, PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.
  • Strong knowledge of computer hardware, operating systems, and software applications.
  • Familiarity with computer networking concepts and protocols (LAN/WAN).
  • Excellent problem-solving skills and ability to diagnose and resolve technical issues.
  • Strong customer service orientation with the ability to communicate technical information effectively.
  • Ability to work independently and prioritize tasks effectively.

Job Types: Full-time, Part-time, Freelance

Pay: $18.00-$24.00 per year

Work Location: In person

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