Customer Service Assistant
1 week ago
Education:
- Expérience:
- **Education**:
- No degree, certificate or diploma
- ** Work setting**:
- Urban area
- Business sector
- Private sector
- ** Tasks**:
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- ** Computer and technology knowledge**:
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- ** Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Overtime required
- Tight deadlines
- Work under pressure
- Bending, crouching, kneeling
- Hand-eye co-ordination
- Handling heavy loads
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Walking
- ** Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- ** Screening questions**:
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- ** Experience**:
- Experience an asset
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 59 hours per week
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