Information Systems Specialist

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**Job Requisition ID**:
2025-00582

**Time Type**:
Full time

**Employee Group**:
Staff

**Job Category**:
Academic Technical Support

**Employment Type**:
Temporary

**Department**:
Associate Vice-President, Academic Programs - Centre for Extended Learning, Systems

**Hiring Range**:
$71,827.90 - $89,784.87

**Posting Information**:
This posting is a temporary contract or secondment opportunity. Term: 18 Months

Internal posting deadline is October 2, 2025, at 11:59pm.

This is a Career Path position (USG 8-11). The final level will be determined based on demonstrated skills and experience.

Hiring ranges:
USG 8: $65,973 - $82,466
USG 9: $71,827 - $89,784
USG 10: $78,214 - 97,768
USG 11: $85,399 - $103,040

**Primary Purpose**

**Key Accountabilities**

**Application Design, Development and Support**
- Design, develop, test, implement, support and maintain web-based enterprise business systems executing full systems development lifecycle (SDLC) activities.
- Plan and design strategic technical architectures including database architectures (ERD) and system logic incorporating industry standard security approaches.
- Create and maintain system documentation.
- Systems support in terms of problem analysis and solution development.
- Provide technical guidance and support for development activities.
- Coordinate of technical components within various projects.
- Evaluate and select suitable programming languages, database systems tools, methodologies, etc.
- Conduct database administration including installation, tuning, performance monitoring, and upgrading as needed in collaboration with the Systems Administrator.
- Support existing office technologies such as office information systems (SharePoint, MS Teams) and corporate website as needed.

**Project Leadership & Management**
- Participate in business analysis at the department and/or University level in collaboration with the Business Analyst or independently as needed.
- Conduct project planning, progress tracking and communication.
- Assign tasks and supervise work of technical and functional staff dedicated to the project.
- Provide mentoring support for junior staff (technically as well as functional knowledge specific to the assignment).
- Adhere to industry best practices for documentation management.
- Perform ongoing analysis of existing technology processes and practices for improvement.
- Manage time effectively when dealing with multiple projects and activities.
- Provide leadership to interdepartmental (IST, ITMS, Centre for Teaching Excellence (CTE)) or University-wide projects.

**Problem Solving**
- Provide Tier 3 support in diagnosing and resolving problems related to CEL systems.
- Coordinate and collaborate with IST and ITMS to track and resolve Tier 3 support tickets initiated by CEL staff.
- Interact with the SIS support staff resolve SIS issues as needed.
- Communicate technological best practices, IST communications, relevant events and software/vendor notices to CEL staff.
- Provide technical advice for course design and course technologies where appropriate.

**Required Qualifications**

**Education**
- An undergraduate degree in computer science, information systems, software engineering or related discipline; or
- A post-secondary diploma in computer science, information systems, software engineering or related discipline combined with relevant industry certifications and 5 years of relevant experience in industry or academic institutions.

**Experience**
- 2-5 years of industry experience in design, development, testing, implementation, support and maintenance of web-based enterprise business systems.
- Should be conversant with new and emerging educational technologies including learning/content management systems (LMS/CMS), online collaboration software, various hardware formats and multimedia technologies in general.
- Proficiency with _SQL Server _, _PostgreSQL _, or _MariaDB _to manage complex schemas, write optimized queries, and ensure data integrity
- Demonstrated experience with _Redux Toolkit _, form libraries ( _React Hook Form _) would be beneficial
- Demonstrated experience using technologies such as _Node.js _or _.NET Core _

**Knowledge/Skills/Abilities**
- Linux/Windows, Apache, MySQL and PHP (LAMP/WAMP) architectures for development and deployment of web-based systems and platforms; and/or
- Microsoft.NET technologies (C#, VB, ASP) combined with expertise in MSSQL Server architectures for development and deployment of web-based systems and platforms.
- Understan