Automotive Fixed Operations Manager
2 weeks ago
**_Orillia Kia _**is coming off its best year yet Preparing for rapid growth, Orillia Kia is looking for a Fixed Operations Manager to join our team.
We have a full shop of technicians and an experienced service advisor hungry for a leader to take our service department to the next level.
As part of the Plaza Auto Group, you have the opportunity to work with one of the fastest-growing family-operated dealer groups in Ontario. With Plaza Auto Group, your growth and income are only limited by yourself.
**Primary Responsibilities**
- Responsible for the day-to-day operations and profitability of the service department
- Overseeing the smooth operations in all areas of the service department including quality performance, customer commitment, customer satisfaction, and overall effectiveness
- Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
- Hire, coach, train, and reward employees to advance and achieve department objectives.
- Work alongside the service department and train associates on the dealership’s policies and procedures.
- Maintaining a customer-focused environment.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
**Skills & Abilities**
- Time management skills
- Organizational Skills
- Leadership
- Customer Focused
- Excitement
- Drive to become better.
- Teamwork
**Experience**
- CDK
- Electronic Repair Order
- Dispatch
- Customer Service
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