Computer Systems Technician

1 day ago

St Catharines, Canada Skycomp Solutions Inc. Full time

**General Summary**

The Computer Systems Technician is responsible for handling first level support of service requests. This relates to all technology, including workstations, servers, printers, networks, and vendor specific hardware and software.

A strong Computer Systems Technician is a good communicator and a person who can manage well when the client is in a pickle and really needs strong guidance. This person should be prompt and/or know the importance of communicating ETA’s to clients. Most importantly, this person should be eager to learn while following prescribed procedures.

**Primary Responsibilities**
- Communicate effectively while demonstrating interpersonal skills: such as telephony, active listening and customer-care while providing Level 1 support
- Conduct yourself in a manner consistent with Skycomp’s core values
- Submittal of time for all work performed throughout the day. All time must be accounted for.
- Patching and creating True Up Reports
- Employ strong troubleshooting skills and technical aptitude.
- Participate and engage in company and assigned team meetings.
- Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, and agreed upon outages.
- Travel to and from client sites; Must have reliable transportation, a valid driver's license & automobile insurance
- Must be physically able to rack and move equipment
- Support mobile devices including but not limited to Apple, Android, Windows and BlackBerry. This includes mobile device management tools (MDM).
- Install and support network devices such as servers, switches, firewalls and printers.
- Performs Active Directory Administration (e.g., Moves, Adds and Changes).
- Manage and maintain cloud based services
- Layered security - Security Auditing
- Ability to configure and troubleshoot in a multi-vendor environment
- Work with Service Desk Dispatcher to ensure requests are routed to the proper resource for a quick and efficient resolution

**Expected Results**

Through proper execution of the above stated job responsibilities, Computer Systems Technicians will learn the Skycomp way and tools, providing a platform from which to propel them to greater job roles and technical competencies.

**Credentials and Experience**
- Post-Secondary related degree (ex. Computer Systems Technology)

**Why Choose Skycomp?**

Below are some of the additional perks Skycomp has to offer their valued team members:

- A comprehensive health benefits plan for the employee and their family
- A RRSP and/or TFSA matching program
- Quarterly bonuses
- Continued training and education
- Various internal contests and rewards
- A company phone/plan and company laptop
- Team building events, outings and more

As a rapidly growing company, Computer System Technicians have the opportunity to propel themselves into greater job roles and technical competencies.

Be sure to check out the following links for more information

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- On-site parking
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Do you live in the Niagara, Ontario Region? This is strictly an in-office position. You must be able to work in person at our office.
- Do you have your G license and your own reliable vehicle? This is an absolute must.

Work Location: In person

  • Computer Technician

    2 weeks ago

    St. Catharines, Canada District School Board of Niagara Full time

    **DISTRICT SCHOOL BOARD OF NIAGARA** **Computer Technician** **Education Centre** **One (1) Full-time Position** **40 Hours per Week; 12 month Position** The Information Technology Services Dept. requires an innovative/energetic professional to work within the Board’s continuously evolving, multi-tiered computing environment. The applicant needs to be...

  • Computer Technician

    6 days ago

    St. Catharines, Canada District School Board of Niagara Full time

    **DISTRICT SCHOOL BOARD OF NIAGARA** **Computer Technician** **One (1) Permanent Position** **40 Hours per Week - 12 Month Position** The Information Technology Services Dept. requires an innovative/energetic professional to work within the Board’s continuously evolving, multi-tiered computing environment. The applicant needs to be able to work...

  • Computer Technician

    1 day ago

    St. Catharines, Canada District School Board of Niagara Full time

    **DISTRICT SCHOOL BOARD OF NIAGARA** **Computer Technician** **Education Centre** **One (1) Full-time Position** **40 Hours per Week; 12 month Position** The Information Technology Services Dept. requires an innovative/energetic professional to work within the Board’s continuously evolving, multi-tiered computing environment. The applicant needs to be...

  • Systems Deploy Technician

    1 day ago

    St. Catharines, Canada Skycomp Solutions Inc. Full time

    **General Summary** The Systems Deploy Technician is responsible for preparing, configuring, and deploying computers and related hardware for our clients. This role involves ensuring that all hardware is set up correctly and meets the clients' specifications, providing high-quality technical support, and maintaining detailed records of all activities. A...

  • Intermediate Computer Technician

    6 days ago

    St. Catharines, Canada Titan Microsystems Full time

    **About us** Titan Microsystems has been an established Managed IT Service Provider throughout Southern Ontario for nearly 20 Years. Titan’s focus on customer relations and ability to adapt to different work environments has garnered them clients ranging from Multinational Marketing Firms to National based Industrial Distributors and beyond! Attention to...

  • Intermediate Computer Technician

    1 day ago

    St. Catharines, Canada Titan Microsystems Full time

    **About us** Titan Microsystems has been an established Managed IT Service Provider throughout Southern Ontario for nearly 20 Years. Titan’s focus on customer relations and ability to adapt to different work environments has garnered them clients ranging from Multinational Marketing Firms to National based Industrial Distributors and beyond! Attention to...

  • Field Technician

    3 days ago

    St. Catharines, Canada District School Board of Niagara Full time

    **DISTRICT SCHOOL BOARD OF NIAGARA** Field Technician Information Technology Services - Education Centre One (1) Temporary/Term Position 40 Hours per Week **Hours of work: 8:00am-4:30pm** Starting ASAP anticipated until August 2026 **The functions of this position include (but are not limited to)**: - Installation/configuration of audio-visual...

  • Technician

    4 days ago

    St. Catharines, Canada Cell Phone Repair Full time

    Part Time Technician Job at CPR Cell Phone Repair St. Catharines, ON As a technician, it is your job to stay up to speed on newly released and upcoming technology in the industry. This will ensure that your team is prepared to repair these devices when they arrive at your location for the first time. A technician should not only have the ability to repair...

  • Cupe Posting #2025-018 Lead Technician

    1 day ago

    St. Catharines, Canada District School Board of Niagara Full time

    **DISTRICT SCHOOL BOARD OF NIAGARA** **Lead Technician -** **Tech Services** **Education Centre** **One (1) Full-time Position** **40 Hours per Week; 12 month Position** **Level 10 ($34.56 to $41.15 per hour)** The Information Technology Services Department seeks a highly skilled, adaptable, and proactive Technician to provide guidance and support...

  • Pharmacy Assistant/technician

    2 weeks ago

    St. Catharines, Canada Carlton Medical Clinic Full time

    Pharmacy assistant/technician duties include= Patient greeting Handling customer prescription pick up and data entry including (patients information, prescription information, third party information) Accurate filling prescription medications Maintenance of pharmacy stock through inventory control systems General OTC enquiries from patients and referral...