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Project Manager

3 weeks ago

Richmond Hill, Canada WellnessLiving Full time

**Title**: Project Manager
**Salary**: Based on Experience + Vacation + Benefits
**Location**: Thornhill, ON *Hybrid
**Length**:  Full-time, permanent
**Reporting Manager**: VP of Engineering
**About Us**:
At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you.
**About You**:

- Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
- Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
- Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
- Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
- Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
- Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.

**Responsibilities**:

- Develop and maintain comprehensive project plans and timelines for complex software projects.
- Ensure alignment with business objectives and client needs.
- Coordinate cross-functional teams, including engineering, QA, and product management, to drive seamless execution.
- Manage multiple Scrum teams (5-8 members each) and facilitate Agile ceremonies (sprint planning, stand-ups, retrospectives).
- Optimize resource allocation and monitor budgets to ensure cost efficiency.
- Leverage tools like Jira and Confluence for tracking progress and providing stakeholder visibility.
- Identify and mitigate risks, manage scope changes, and develop contingency plans.
- Foster collaboration between QA and development teams to maintain high product quality.
- Continuously improve project management processes for scalability and efficiency.

**Skills and Qualifications**:

- 5+ years of experience managing software development projects in a SaaS environment.
- Strong proficiency in project management tools (Jira, Confluence) and Agile methodologies (Scrum, Kanban).
- Expertise in SLA/SLO tracking and incorporating them into deliverables.
- Exceptional communication and decision-making skills, with experience managing distributed teams.
- Knowledge of cloud platforms (e.g., AWS) and SDLC processes.

**Preferred**:

- Experience with SaaS products in the health and wellness industry.
- Familiarity with tools like Trello, Asana, and Jira Service Management.
- Understanding of product management best practices.

**Certifications**:

- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Project Management certification (PMP or CAPM) or Certified Scrum Master (CSM) is a plus.

Please note that those who meet the qualifications for the position will be contacted directly.