Dispatcher

1 week ago

Bolton, Canada Titanium Logistics Inc. Full time

**Key Accountabilities**:

- Coordinate and schedule shipments to ensure timely deliveries.
- Plans and schedules team members to ensure proper staffing across all shifts, ensuring alignment with volumes and service expectations.
- Maintain clear communication through phone systems while demonstrating excellent phone etiquette
- Scheduling shipping requirements per booking instructions, ensuring all information is relayed accurately
- Collaborate with the Operations team as needed to ensure inbound and outbound freight is coordinated for on-time delivery
- Monitor shipment status and resolve any issues that may arise during transit
- Perform data entry tasks accurately to maintain up-to-date records
- Review driver performance and participate in driver reviews as needed
- Ensure compliance with legislation, safety regulations and company policies
- Liaison as needed with internal teams for communication with customers
- Meet performance deadlines and adhere to all client shipping requirements
- Ability to be flexible and work extended hours as required
- Work in compliance with the provisions of Occupational Health and Safety
- Perform other duties as assigned

**Position Requirements**:

- 2-5 years’ experience in dispatching
- 2- 5 years’ experience in transportation/ logistics industry
- Advanced knowledge of TMW
- Proficient in data entry with a high level of accuracy
- Awareness of Highway traffic act including hours of service, TDG, weight restrictions etc.

**What's In It for You?**:

- Competitive salary
- Career growth opportunity within an industry leading logistics company
- Group Benefits offered - health and dental
- Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
- Employee engagement events

**Position Competencies**:

- Excellent phone etiquette for professional communication with clients and team members
- Exceptional level of organizational skills
- Excellent problem-solving skills
- Exceptional organization, time management and negotiation skills
- High level of attention to detail with the ability to work in a fast-paced environment
- Strong professionalism and work ethics
- Strong knowledge of applicable routes within region
- Committed to achieving Transportation targets in a timely fashion while focusing on continuous improvement

**Working Conditions**:

- Office environment
- We thank all applicants in advance; however, only applicants being considered for an interview will be contacted._

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