Content Assistant

2 weeks ago

Guelph, Canada LIFELEARN Full time

**SUMMARY**:The Content Assistant is primarily responsible for assisting with the delivery of LifeLearn’s education product content, targeting veterinary professionals and pet owners. The role will involve a mix of content coordination and file management, along with some content reviewing and quality assurance activities. It requires a strong attention to detail, a passion for organization, excellent written and oral communication skills, and the ability to prioritize competing content priorities.

**KEY RESPONSIBILITIES**
- Work closely with the product content team to maintain the writing and delivery schedule for the Subject Matter Experts (SME) that author animal health content for LifeLearn Veterinary Affairs
- Monitor incoming content from SMEs and collaborate with them to ensure they are following LifeLearn’s standard of writing.
- Perform high-level content reviews and advise when plain language editing may be required.
- Correspond with and support SME activities related to their contracts and content assignments (e.g., onboarding kits for new contractors, outstanding invoices)
- Load, publish and maintain educational content in the respective delivery platforms and trouble-shoot publication issues as they arise.
- Meticulously maintain content files so all content is catalogued for ease of scheduling and management oversight.
- Build expertise in knowledge of LifeLearn’s educational products and platforms to support correct usage/access of product content by the LifeLearn team and clients.
- Other Veterinary Affairs content duties as assigned

**QUALIFICATIONS**
- Demonstrated ability to organize and coordinate the review, filing and publication of large quantities of written and visual content using skills acquired through a minimum of 2 years working in a digital publishing or education environment.
- Excellent organizational and time management skills with strong attention to detail
- Ability to adapt to changing priorities and timelines
- Strong problem-solving and forward-thinking abilities
- Experience working in the veterinary industry and/or strong familiarity with animal health is preferred
- Advanced level expertise in Microsoft Office Suite (specifically Word and Excel) and Sharepoint is required; familiarity with Adobe Suite is an asset
- Ability to work independently and as part of a team with exceptional interpersonal skills
- Willingness to learn, participate, and take on new responsibilities as the role requires
- Experience writing, editing, and proofreading is an asset

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift

Work Location: Hybrid remote in GUELPH, ON

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