Assistant Branch Manager
5 days ago
Oversee the daily operations, sales quotas, financial responsibilities, and strategic priorities. You will hire, inspire, motivate, coach, and develop staff. You will monitor customer satisfaction, as well as other sales metrics, ensuring exceptional performance. You will serve as a role model for selling capability. You will understand and capitalize on growth opportunities based on the local market. You will coordinate customer training events to expand market potential. You will be the point of escalation for procedural questions, technical/product questions, selling/coaching guidance, and customer service issues.
**Job Duties**:
**Operations**
- Responsible for leading and ensuring all branch operational elements, policies, procedures, standards, and results are effectively managed and meet excellence standards.
- Ensure branch compliance with all corporate policies, and applicable employment laws, and is consistently fair in the treatment of all team members.
- Find innovative solutions to improving branch operations and promote continual improvement with operational teams.
**Analytics**
- Analyzes branch financial and performance results; develop strategic action plans to increase sales and control costs.
- Conduct root cause and countermeasure analysis to address shortfalls and maximize results.
- Leverage company analytical tools to assist with decision-making and performance management.
**People & Performance Management**
- Establish clear team goals and expectations; and maximize branch performance.
- Take ownership of company staffing needs through; partnership with talent acquisition, effective planning of branch staffing needs, participation in the interview process, and making hiring decisions.
- Address issues related to performance, conduct, and discipline as per company guidelines as well as ensure expectations of appropriate behaviors are established within the sales organization. Seek advice from the human resources department as appropriate.
**Training & Personal Development**
- Ensure applicable team training is completed on a timely basis; provide follow-up, coaching, mentoring, and support career development.
- Find innovative solutions to missed opportunities within your sales team through training and action planning.
- Continually work on improving personal areas of opportunity and professional development.
**Communication**:
- Conduct weekly staff 1 on 1's and create an environment within the branch of open communication between the various sales, operations, and corporate teams.
- Effectively and efficiently respond to customers, suppliers, and corporate team members in a timely manner.
- Partner with suppliers to conduct joint branch marketing and selling events focused on increasing customer sales, leads, and brand advocacy.
**YOU MUST HAVE**:
- HS diploma or GED
- 3+ years of management experience.
- Ability to adapt and work in adverse situations.
- Proven leadership and sales results experience.
**WE VALUE**:
- Bachelor's degree in a related field
- Strong communication and organizational skills.
- Experience in Security Distribution
- Previous Salesforce Experience
**WHAT'S IN IT FOR YOU**
- You are eligible to participate in a Sales Incentive Plan (SIP). This incentive is considered variable incentive pay. You can earn an annual sales incentive which is expressed as a percentage (42.86%) of your annual salary. This amount will be prorated based on your hire date. Attaining your sales targets will allow you to achieve 100% of your variable incentive pay. However, overdriving at those targets will enable you to increase your variable incentive pay for the SIP performance period.
- Resideo provides comprehensive benefits, including life and health insurance, a life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.
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