Sales & Administration Specialist

Sales & Administration Specialist (Term)
- This position has a one-year and a two-year term available._

Under the direction of the Project & Sales Administration Supervisor, you will be responsible for the processing of sales requests and the administration of related marketing functions at Manitoba Hydro International Ltd (MHI). The Sales & Administration Specialist will be responsible for the coordination of a variety of business activities associated with the provision of products and services to the end user clients, representatives, and associates of the Power Systems Technology Centre (PTC), a department of MHI. Please note that duties may vary from day to day, reflecting the dynamic nature of the role

Your Role:

- Process a variety of MHI product sales documentation including quoting, licensing, arranging for the delivery of products and services to customers, reviewing of purchase order terms and conditions, reporting, complete vendor registrations and creation and maintenance of sales communications in Salesforce and other databases and tools. Demonstrated expertise in managing intricate software sales processes for international clients, involving in-depth comprehension of their distinct business needs and requirements.
- Proven track record in navigating complex global markets, tailoring software solutions to meet clients' unique demands, and ensuring seamless transactions.
- Efficient management and administration of PTC training courses and events, involving proactive coordination of schedules and ensuring the prompt submission of deliverables. Providing comprehensive support to training personnel, including production, and timely shipping of training content and materials. Handling all aspects of physical site arrangements, participant registration, and meeting room logistics, while ensuring accommodations, meals, and refreshments are seamlessly arranged. Proficiently following up with internal staff and clients while preparing technical training outlines under pressure, ensuring all components of the training process run smoothly and efficiently.
- Work closely with the MHI Finance Department, including overseeing the timely preparation of customer invoicing sent by the Finance Department, and meeting monthly to review accounts receivable collections.
- Communicate and coordinate meetings with the software development team.
- Assist with the testing and maintenance of the MyCentre user interface to ensure it meets client and staff needs.
- Gather data, details, and compile information to summarize and analyse budgeting related to licensing and customer sales data.
- Prepare and submit required customs or export documentation for local and international shipments associated with MHI product sales.
- Address diverse client inquiries in the realm of software sales using inventive and innovative solutions. This may involve collaborating with a range of internal resources and, when necessary, seeking assistance to deliver tailored responses that meet clients' specific needs and requirements.
- Contribute to marketing projects and initiatives such as product releases alongside the Project & Sales Administration Supervisor. This can include but not limited to providing input for new marketing materials such as brochures, banners, etc.
- Serve as a backup resource for sales and administration activities when required and as directed by the Project & Sales Administration Supervisor.
- “Principal Duties are intended to be an accurate reflection of the main duties essential for this position. They are not designed to be an exhaustive list of all duties, tasks and responsibilities.”_

About You:

- Grade 12 education with a minimum of four years directly related experience.

Or
- Grade 12 education, plus completion of commercial or vocational special courses with a minimum of three years of directly related experience.
- Previous experience in software sales is considered an asset.
- Demonstrated ability to plan and coordinate work, with broadly defined objectives, to ensure that deadlines are met.
- Ability to work under pressure, adapting to situations as necessary.
- Previous experience in handling international clients and understanding their unique business requirements is preferred.
- Ability to establish and maintain successful working relationships with staff at all levels as well as clients, external suppliers, shipping and customs agencies and other vendors.
- Knowledge of the following software is considered an asset: Microsoft SharePoint and Salesforce.
- Mature judgment, discretion, and ability to work harmoniously in a team setting.
- Demonstrated ability to work in a fast-paced, challenging environment with effective use of time management skills.

Your Career at MHI:

- Nine-day work cycle which normally results in every other Monday off.
- Hybrid work schedule, option to work remotely on Mondays and Wednesdays.
- Flex time options.
- Task variety - no day is ever the same.
- Being