Receptionist/administration

**Receptionist**

**Part Time and Full Time opportunities**

If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive, equal and authentic workplace.

**About Good Shepherd**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our Good Shepherd - Arkledun Supportive Housing Program.

**Why Work with Good Shepherd?**
- Be a part of a caring **TEAM THAT SUPPORTS OUR LOCAL COMMUNITY**:

- **POSITIVE **and **ENCOURAGING** atmosphere
- **EMPLOYEE AND FAMILY ASSISTANCE PROGRAM**:

- Wellness Program
- Make a difference and provide **HOPE**

The Arkledun Supportive Housing program provides low-barrier permanent supportive housing to cis women, trans and non-binary individuals who have experienced chronic homelessness in the community. The program will offer a hospitable and respectful environment for people who face significant personal and structural barriers to accessing and maintaining housing. Commitment to the provision of cultural safety and Trans/Gender positive space is prioritized. Arkledun will operate within a trauma-informed, feminist, anti-racist/anti-oppressive framework and firmly rooted in harm reduction principles.
- Demonstrate the Good Shepherd mission and values of responsibility, availability, adaptability, quality, and dignity
- Provide a welcoming environment to all participants, guests and visitors of the Arkledun program
- The Receptionist will be the primary initial contact at Arkledun answering doors, answering and directing phone calls, room bookings, screening, handling donations, as well as administrative functions

**Qualifications**
- Understand and utilize feminist, client-directed, anti-oppression, anti-racism frameworks and harm reduction principles
- Previous experience in an administrative or reception-based positions preferred as well as a post-secondary diploma in a relevant field of study
- Knowledge, skills, and experience to support/enhance a service/residential environment that is culturally safe and Trans/Gender positive is essential
- Experience in a residential setting is an asset
- A valid Ontario Driver’s License (G2) and ability to drive company vehicle is an asset
- An appreciation and understanding of a range of issues impacting cis women, trans and non-binary individuals including abuse, poverty, homelessness, mental health and substance use
- Valid CPR certification (or willingness to be certified)
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
- Fluency in a language in addition to English is an asset
- _**Hours of work: Saturday & Sunday days/evenings (up to 32 hours every 2 weeks)**_

**How Can I Apply?**

**Don’t Meet Every Requirement?**

**Our Values**
- **Hospitality**_, as inspired by St. John of God is at the heart of Good Shepherd’s mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation.

Hospitality embodies our **Values** of:

- **Responsibility**:

- **Availability**:

- **Adaptability**:

- **Quality**:

- **Dignity**
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._

**Job Types**: Full-time, Part-time

**Salary**: $19.05 per hour

**Benefits**:

- Company events
- Employee assistance program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: One location