HR Coordinator

**About Us**

**Role Summary**
- The HR Coordinator serves a key role in our Global HR Organization supporting our AmericasHR team to deliver effective and seamless HR solutions to our internal customers. This role offers a variety of tasks ranging from administrative support to managing various short to medium-term HR projects where one will have the freedom to work autonomously. This role is also a hybrid role (part onsite, part remote), and will be working in our Vancouver Office.

In this highly visible role, the HR Coordinator will not only be customer-service focused but work with a sense of urgency and have a propensity towards being detailed oriented to drive for accuracy in a very fast-paced environment. The HR Coordinator will come with great people, organizational and problem-solving skills.

**What You Will Do**:

- Support and drive HR transaction requests including, compensation changes, employee status change requests, and handling employee transfers and exits, employment verification letters etc., and ensure these changes/updates are captured accurately and timely in appropriate HR systems.
- Maintain HR documentation and employee files by ensuring accuracy/up-to-date info. is captured and we are compliant with local regulations.
- Will be the first point of contact for day-to-day HR inquiries and help to resolve them and/or route them to appropriate HR teams as needed. Americas onboarding champion
- manage and coordinate our Americas On-Boarding programs for our new hires and ensure there is a positive onboarding experience for our new hires
- In partnership with our benefits administrators, help and administer health benefits packages, troubleshoot benefit issues, basic reports, and escalate to benefits carriers as needed.Primary point-of-contact for benefits administration.
- Support the Talent Acquisition (TA) team with TA processes as needed
- Coordinate event planning and organizing employee events/conferences (e.g., Career fairs, expos, events, etc.)
- Support Americas HR vendor management closely working with the Purchasing team on purchase orders and maintaining current POs in the Procurement tool (SAP).
- Support HR’s ongoing and yearly programs in partnership with the AmericasHR team.
- Maintain and update our Americas HR intranet as needed.
- Support ad-hoc/special projects, activities, and processes to support the Americas HR team (e.g., policy updates, program rollouts, Inbox management, etc.)

**What You Will Bring**:

- Ability to work with highly confidential information
- Proven ability to manage time effectively and prioritize multiple tasks to meet competing deadlines
- Ability to communicate efficiently in both written and verbal
- Customer-service-oriented mindset with a strong track record of delivering exceptional customer service experience
- Detailed oriented with project management experience
- Some experience working with HRIS or similar systems - prior experience working with SuccessFactors and Lever a plus
- Intermediate working knowledge of MS Office Suite including Teams and Outlook
- 1 year administrative experience is an asset

**Ready to Join Us?**

**What's Great About Sophos?**
- Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
- Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit
- Employee-led diversity and inclusion networks that build community and provide education and advocacy
- Annual charity and fundraising initiatives and volunteer days for employees to support local communities
- Global employee sustainability initiatives to reduce our environmental footprint
- Global fitness and trivia competitions to keep our bodies and minds sharp
- Global wellbeing days for employees to relax and recharge
- Monthly wellbeing webinars and training to support employee health and wellbeing

**Our Commitment To You**
- We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

**Data Protection