Winery Ambassador

2 days ago


Kelowna, Canada O'Rourke's Peak Cellars Full time

Overview:
**Peak Cellars** is located in beautiful
**Lake Country**, BC, surrounded by vineyards, orchards, and beautiful mountain views. We have finished a major restaurant expansion and are looking for self-motivated and charismatic Winery Ambassadors to join our Hospitality team. With award winning wines and our locally inspired bistro menu, we are passionate about creating a memorable and knowledgeable experience.

**Description**:
Reporting to the General Manager, the job of a Winery Ambassador is to participate in all functions of bistro service of food and beverage, process sales of wine, merchandise, and food using Light Speed.

**Responsibilities**:
The responsibilities of a Winery Ambassador include, but are not limited to:

- Greet guests, enthusiastically represent O’Rourke’s Peak Cellars brand, in an effort to provide a
memorable, knowledgeable experience
- Organized and proactive service of food & beverage to our guests, according to menu and daily
features
- Continually seek information about the menu, wine industry, the brand, winemaking, wine club,
events to share with guests
- Encourage upsell items, discounts, merchandise, events
- Assist in answering phones for bookings (tastings and Bistro reservations using Tock)
- Stock wine and service supplies
- Assist in weekly inventory reviews for operational needs
- Polish glassware and assist with washing dishes when needed
- Support Tasting Room operations when possible
- Ensure bistro, tasting room and washrooms are clean and adequate supplies are stocked
throughout the shift
- Ensure responsible service of alcohol, according to BC’s Serving It Right guidelines

**Requirements**:
Serving IT Right and WSET are an asset

O'Rourke Family Vineyards adheres to employment equity and equal opportunity programs and encourages all women, visible minorities, Aboriginals and disabled persons to apply. We would like to thank all applicants for submitting their resume; however only those selected for an interview will be contacted.

Must already be living in Canada.


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