Wine Experience Ambassador

7 days ago

Kelowna, British Columbia, Canada Azhadi Group of Companies Full time

Wine Experience Ambassador– Azhadi Vineyards (Opening Soon)

Azhadi Vineyards is a new destination winery and restaurant opening in the McKinley section of Kelowna, BC. We create beautiful, best-in-class experiences for our people and our guests. Gratitude guides us—toward the land, opportunity, and each person we work with. We value respect, open communication, teamwork, accountability, and trust.

Position: Wine Experience Ambassador

At Azhadi Vineyards, hospitality is a dialogue between precision and poetry — where technical wine mastery meets heartfelt storytelling. Our Wine Ambassadors bring that harmony to life by hosting immersive tastings, connecting guests to our wines, and representing the spirit of Azhadi with warmth, knowledge, and authenticity.

This role blends education, performance, and service. You'll craft memorable experiences that elevate every guest interaction while contributing to the team's culture of excellence. You'll learn how to transform wine knowledge into storytelling that captivates and understand how to balance precision with personality in every guest encounter.

What You Already Know

  • How to create genuine connections through confident, conversational hosting.
  • The rhythm of premium hospitality — detail, timing, tone, and teamwork.
  • Core principles of wine service, tasting etiquette, and retail presentation.
  • How to multitask gracefully in a fast-paced, guest-focused environment.

What You'll Learn

  • Transforming wine knowledge into storytelling that captivates.
  • Balancing precision with personality in every guest encounter.
  • Deepening your sensory and technical understanding through guided tastings and education.
  • Growing within a culture that values initiative, curiosity, and long-term development.

Key Responsibilities

  • Host engaging, informative tastings that embody Azhadi's hospitality philosophy.
  • Share product knowledge, winemaking insights, and estate stories in an approachable way.
  • Promote wine sales and club memberships through authentic, relationship-driven conversations.
  • Maintain polished presentation of all guest spaces, merchandise, and glassware.
  • Support special events, private tastings, and off-site activations when required.
  • Participate in team education, service training, and continuous learning initiatives.

Qualifications

  • 2+ years of hospitality, tourism, or retail experience in a guest-facing role.
  • Strong interpersonal and communication skills; natural storyteller.
  • WSET Level 2 (or equivalent) required.
  • Serving It Right certification (required before start date).
  • Ability to stand for extended periods and lift up to 40 lbs.
  • Availability on weekends, holidays, and event days.

Why Work With Us

  • A brand-new luxury winery property in an iconic Kelowna location
  • A culture rooted in gratitude, respect, trust, and teamwork
  • Career growth opportunities within Azhadi Group
  • Competitive pay, staff perks, and strong leadership support

We believe in growing people as we grow our craft. If you bring passion, professionalism, and a willingness to learn, we'll provide the platform and mentorship to help you refine your skills, expand your knowledge, and build a rewarding future in the world of wine.

How to Apply

Submit your resume and a brief note on why you excel in luxury guest service.

Job Types: Full-time, Part-time

Pay: $20.00-$22.00 per hour

Benefits:

  • Company events
  • On-site parking
  • Store discount

Work Location: In person

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