Application Specialist

1 week ago


Montréal, Canada Indellient Full time

**Who we are**:
Indellient delivers leading-edge technology solutions that enable cloud transformation for our clients. Our solutions provide a competitive advantage for our clients by allowing them to offer new services and harness the power of the cloud. We build lasting relationships with our clients; and, in so doing, our clients view us as a high impact technology partner who delivers solutions that unlock sustained business value. The foundation of our delivery strength and stability is our team, motivated by a systemic focus on career development and professional growth.

*
What you will be doing: *
- Work alongside the team of A11y Designers on the Accessibility design documents for all projects (new and old).
- Lead the team of A11y Designers who create the accessibility design document.
- Maintain education, give recommendations, and delegate projects.
- Work on all Service Manager tickets that are assigned to your group.
- Open trouble tickets with Vendor (for bug management).
- Advise NTI Specialist to track bugs when patches and work-around solutions are required.
- Help Desk (for Service Manager requests, “Interaction” or “Incident” type requests).
- Change Management (for maintenance and upgrade activities).
- Install and test patches. Install data collection scripts. Project-specific duties.
- Participate on projects where new Applications will be required.
- Interface between IT, TD, OPS and other DNSS groups.
- Participate as Application SME and assist with requirements building.
- Determine Operational Acceptance criteria for Applications and build/implement test plans. Arrange (with COVE lab and SMEs) for equipment to be installed and commissioned.

**Why work with us?**
- Great people. We pride ourselves on hiring smart, kind, and supportive teammates
- Growth and development. We equip our team members with all the tools they need to succeed
- Be the driver of your career development. At Indellient, you are in control of your career growth. With multiple lines of business, internal and external facing roles, and new opportunities, exploring your career path with us is highly encouraged.
- Flexibility. We offer flexible start and end times to accommodate our early risers and night owls and work-from-home arrangements. We also offer employees the option of working at the office, from home or hybrid depending upon your preferences.
- Health and Wellness. We offer benefits from day 1, 2% RRSP Matching program, a $500 fitness reimbursement, and competitive PTO policy
- Monthly Socials. Even though we are currently working fully remotely, we have tons of team bonding opportunities through regular donut dates, social hours, trivia nights, and more fun events because our culture and values still remain at the core of everything we do

Whether you’re looking to drive transformational change or reimagine your career, learn more about our team, our core beliefs and what makes high value solutions provider here: Indellient Careers
- Indellient is an equal opportunity employer committed to diversity in the workplace. In addition, Indellient is committed to providing accommodations for people with disabilities during the recruitment and selection process. In the event you require any accommodations, please advise us in advance and we will work with you to meet your needs._



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