Inside Sales Representative

2 weeks ago

Abbotsford, Canada Longboard Architectural Products Full time

We are looking for a friendly, positive, and detail-orientated individual with a passion for providing radical client care to join our team as an Inside Sales Representative. You will join our Inside Sales team who is a group of collaborative, and engaged individuals who are passionate about working hard and having fun Become part of an organization that fosters kindness and collaboration with physical and emotional safety as our top priority. Through our many team-building events - BBQs, Parties and Charitable Events - you will become immersed in our extraordinary company culture and feel a sense of community. If our team and culture excite you and you are skilled at providing top-notch customer service, this opening may be a great fit

**What We Do**:
We provide the design and construction community with inspiring architectural products for thoughtful spaces.

**What You Will Do**:

- Listening to and understanding client needs, offering solutions and support tools when necessary
- The position will have a focus on Residential projects
- Entering project details and data into our CRM
- Presenting and delivering information and support received through the telephone, online chats, and information line
- Answering potential client questions and follow-up call questions as the project progresses
- Working closely with the client and Business Development Team when closing projects through the purchasing process
- Working closely to support your Business Development Representative in the design phase of the build process if needed
- Other duties as assigned

**Qualifications**:

- 2+ years of experience in an office environment
- High attention to detail
- Professional verbal and written communication skills
- Strong computer skills, including Google Suite and CRM/Construction Lead Platform experience is preferred.
- An interest in or knowledge of the building envelope and architectural channels

Previous experience is required, but we are open to individuals with previous transferable skills such as: account manager, relationship manager, customer success representative, account representative, client relations manager, account supervisor, customer success manager, key account manager, account executive, sales representative, customer service representative, territory manager, client advisor, client success consultant.

INDMP

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