Snap Sales Lead

1 week ago


Lachine, Canada ADI Global Distribution Full time

ADI Global Distribution is hiring a Snap Sales Lead who will increase market share, uncover new opportunities, and drive solutions with our AV partners (customers) that result in long-term customer relationships.

The Snap Sales Lead (SSL) must be comfortable working in a fast-paced environment with a customer first approach. The position will require consultative selling, design assistance, multitasking and forward thinking. This position is not eligible for sponsorship.

ADI/Snap, part of Resideo Inc, is North America’s leading wholesale distributor of security, low voltage products and AV solutions. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals that can help customers.

**JOB DUTIES**:

- Best in class customer service
- Increase AV sales in local markets - through wallet share and new account acquisition
- _Meet and exceed revenue, gross margin and exclusive brand goals _
- _Leverage internal tools, market intelligence and field/local input to identify key areas of growth, brand opportunities, etc. _
- _Create and manage customer profiles to illustrate opportunities and success _
- _Use CRM and ERPs to track efforts including but not limited to revenue, supplier/category opportunities, and activities _
- Strengthen current customer relationships through pro-active call out campaigns, educating customers and providing overall AV guidance and solutions through:

- _Product knowledge, pro-active promotion, product demonstrations and trainings _
- Create and/or develop relationships with suppliers and suppliers representatives
- Implement customer trainings to drive sales growth
- Assist the Branch Manager in coordinating A/V and Smart Home branch events, counter days, etc. with vendors or reps.
- Complete and report on all aspects of AV branch merchandising and oversight
- Provide market intelligence and guidance to manager
- Demonstrate value-based benefits of solutions
- Assist customers with warranties, manufacturing specifications, care and maintenance of product and delivery options as part of the sales process
- Serve as the go-to AV expert, staying up to date with the latest product updates and new releases

**YOU MUST HAVE**:

- Bilingual in French and English
- 3+ years sales and/or customer service experience
- Residential AV knowledge/experience
- Smart Home experience preferred
- Audio distribution, video distribution, lighting control, home automation

**WE VALUE**:

- Knowledge of advanced networking
- Familiar with and able to program control systems including: RTI, Control4, Savant, Creston, Lutron, Holm, etc.
- Ability to multi-task

**WHAT'S IN IT FOR YOU**:

- Office Hours, Monday to Friday.
- Full benefits package (3 weeks' vacation, Health & Dental insurance, Retirement Savings Plans & more).
- Career Growth opportunities

ADI Global Distribution recrute un Spécialiste de Ventes AV qui permettra d'augmenter la part du marché, qui découvrira de nouvelles opportunités et proposera des solutions avec nos partenaires audiovisuels (clients) qui aboutiront à des relations clients à long terme.

Le Spécialiste des Ventes AV doit être à l’aise à travailler dans un environnement en évolution rapide avec une approche axée sur le client. Le poste nécessitera des ventes consultatives, une aide à la conception, du multitâche et une réflexion prospective. Ce poste n'est pas éligible au parrainage.

ADI/Snap, fait partie de Resideo Inc. Il est le principal distributeur en gros de produits de sécurité en bas voltage et de solutions audiovisuelles en Amérique du Nord. Nous sommes passionnés par l’idée d’aider nos clients à prospérer dans ce marché passionnant en pleine croissance. Nous comprenons bien le service à la clientèle, mais plus important encore, nous comprenons que nos employés sont notre plus grand atout. Nous sommes fiers de disposer d'une des plus grandes équipes de ventes entrainé ainsi qu'une équipe de support formé pour aider les clients.

Êtes-vous prêt à être la raison pour laquelle nous sommes considérés comme les meilleurs de l'indistrie? Postulez dès aujourd'hui et apprenez-en davantage sur notre culture de performance, notre service à la clientèle et notre développement des employés.

**TÂCHES DU POSTE**:
Le meilleur service à la clientèle de sa catégorie

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