Insurance Customer Service Representative
5 days ago
**Are you Looking for a Career Change or a Fresh Start?**
Are you outgoing and customer-focused? Would you be excited to help customers reach their Insurance Needs? If you answered yes to these questions, working for
**Angie DeGroot Desjardins Insurance Agency **may be the career for you We’re looking for a motivated, sales and service-oriented individual who has a passion for the insurance industry. Our goal is to build up strong relationships and increase our professional reputation. Looking for a full-time Career that provides meaningful work and competitive compensation? Consider a position in our office.
**Compensation**:
- **Salary plus** **Commission and Bonus** (P&C + LIFE - % of premium sold)
- **40,000 Base ( negotiable depending on experience) plus Bonus and Commission**:
- Earning Potential has no Cap
- Monthly and or quarterly team and Personal Production promotions and bonus
- 3 weeks vacation after 1 year
- Health Benefits Available
- RRSP match program available
- Technology (laptop)
- Potential for total compensation over 6 figures
**Responsibilities**
- Establishes personalized telephone contact with the client. Creates a climate of trust conducive to the sales and service of a Home, Auto and or Life insurance policy. Educates and advises our clients on our products, while adhering to the company's underwriting policies.
- Greet and answer incoming calls from clients and offer 5* customer Service
- Passionate, Friendly and Bubbly Positive Personality
- Seizes all sales opportunities, solicitation and product offers.
- Work with the agent to establish and meet marketing goals.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
**Requirements**:
- Good Personal Credit Score** **( necessary for the Government Insurance Licensing Sponsorship)
- Sales and Customer Service experience
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Proactive in problem solving
- Dedicated to customer service
- Ability to multi-task
- Ability to make presentations to potential customers
- Professionalism and attention to detail.
- Ability to multitask.
- Strong communication and verbal skills.
- Ability to work in a fast paced environment.
- Active and responsible team member.
- Ability to take orders.
- Strong organizational and prioritization abilities.
- Ability to communicate with co-workers and Agent.
- **Property & Casualty license (OTL or RIBO license) or LLQP ( or be willing to obtain)**:
- **LLQP to be obtained within 3 months of start in order to service existing customers (all licensing fees to be paid by Agent on successful completion**
**Qualifications**:
- High school diploma.
- 2 years of experience doing office work.
- Knowledge of financial documents.
- Ability to use computer software and ease with communication technology.
- Experience with operations/ customer service.
- Second language is a plus.
- Continuous desire to improve.
- These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees._
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