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Representative, Delivery Service
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Welcome to Gordon Food Service We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
Position Summary:
Presents a positive image to Gordon Food Service (GFS) customers through courteous, on-time, and accurate deliveries of GFS products. Serves as liaison between GFS management and customers. Communicates all customer issues and concerns. Operates GFS equipment in a professional and safe manner demonstrating attention to detail, safe work habits, working knowledge of Tractor-Trailer, refrigerated van and the ability to deal effectively with customers and the public. Must pass the required sales service representative physical ability test for area hired.
- Essential Functions:
- Ensures safe, accurate, timely, and efficient deliveries of GFS products.- Build and maintain good customer relationships. Demonstrates self-control.- Accurately collects customer payments. Safeguards company funds and follows GFS banking policies.- Performs all Sales Service functions by the 90th day of employment.- Performs proper equipment maintenance, monitors reefer temperature, and reports mechanical issues and damages in a timely manner.- Completes daily check-ins in a timely manner with no errors.- Collaborates with management and sales representatives to communicate customer concerns.- Perform daily pre/post trip inspection of vehicles and equipment. Completes check in process accurately and on time. Manages paperwork to include register, credits, pick-ups, etc.- Develops and maintains a good working relationship with other GFS employees.- Maintains peer relationships in the field to share issues and ideas. Attending department meetings- Performs other duties as assigned.
- Knowledge / Skills / Abilities:
- Ability to adhere to all safety/compliance regulations and procedures.- Must maintain a professional appearance wearing the GFS uniform.- This position requires punctuality, problem solving and attention to detail.- Ability to communicate effectively verbally and in writing.- Ability to work independently and also function in a team environment.- Must be goal oriented with a positive “can-do” attitude.- Ability to read, write, understand and communicate in the English language.- Ability to meet the physical demands of this job including lifting, pushing, pulling of product.
- Required Skills & Qualifications- Valid Class 1 driver’s license and a clean driver’s abstract.- Previous professional driving experience is preferred- Ability to work in a variety of weather, temperature and road conditions- Excellent customer service skills.- Strong mechanical aptitude- A high-level of integrity and a strong work ethic, able to work with little supervision and be self directed.- Professional demeanor under stressful situations.- Physically fit and able to repeatedly lift, stack, pull and carry heavy items (up to 80 lbs)- High School Diploma or equivalent.- Availability for weekends.
- Equipment / Tools / Technology:
- Ability to operate on-board computer and handheld scanner.- Ability to operate a delivery van and tractor-trailer CMV- Must be able to operate a two-wheeled hand truck with a load weighing up to 350 pounds.- Uses two-wheeled hand truck and other safety equipment to aid in the lifting and carrying of products averaging 50 pounds.- Some basic knowledge of computer operations
We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.
