System Controller

**System Controller (PWU)**

**Position Purpose**:
Reporting to the Supervisor, System Control, this position is responsible for monitoring, controlling and authorizing the operation of several unique and diverse electrical distribution systems ensuring the safe, efficient and reliable delivery of power.

**Responsibilities**:

- Operate, authorize and direct the safe and reliable operation of the Alectra distribution system under normal and emergency conditions on a 24/7 basis.
- Monitor, control, and record all activities on the distribution system.
- Prioritizes and reports deficiencies of all station/distribution equipment including SCADA and communication systems and conducts follow up as required.
- Maintain the distribution system configuration as designed/planned whenever possible.
- Coordinates activities and outages on transformer station / transmission lines and distribution equipment with Hydro One/IESO and other Alectra departments to ensure all work is carried out in a safe, economic and efficient manner.
- Coordinate disconnects and reconnects between line crews, residential, commercial and key account customers for maintenance, upgrades and revenue issues including installation of microfits or embedded generation.
- Answering telephone calls from customers regarding inquiries, service requests and trouble reports and dispatch respondents as appropriate.
- Supporting the Outage Management function by performing such daily tasks as organizing and keeping an accurate record of interruptions and transfers, and checking and filing records including Orders-To-Operate, Operator Summary, schematics, etc.
- Manage outages using the Outage Management System for real-time statistical reporting and data analysis.
- Communicates with Management and members of the public to provide status of power outages and anticipated restoration times.
- Update GIS records, operating diagrams and other databases to reflect real-time distribution system configuration.
- Communicate with and prepare reports for various agencies including, ESA, MOE and MOL.
- Assists the System Control Supervisor in developing operational procedures and processes.
- Assist in the training and evaluation of System Control Apprentices.
- Perform analytical problem solving, trouble shooting and contingency planning of the distribution system.
- Respond to emergencies as defined in the Alectra Electrical Emergency Preparedness Plan (EEPP).
- Emergency switching and power restorations. Direct crews/supervisors to restore power safely.

**Qualifications, Knowledge, Skills and Competencies**:
**Education & Specialized Knowledge**
- 3-Year College Diploma in an electrical discipline or equivalent
- OACETT certification as a C. Tech or C.E.T.
- MEARIE Certificate as a Journeyperson Municipal Electrical Operator or eligible to obtain in 12 months
- Certification in the IHSA Utility Work Protection Code
- Valid class G driver’s license

**Experience**
- Requires a minimum of 4 years of related electrical operating experience
- Required to be part of On-Call rotation and able to work 24/7 rotating work schedule
- Required ability to read, interpret and utilize technical prints and schematics

**Skills/Abilities/Competencies**
- Excellent written and verbal communication skills to deal with co-workers, other authorities and members of the public to achieve positive outcomes for the company.
- To make decisions quickly and decisively during periods of high activity and stress.
- Required ability to perform alone or as part of a team with no direct supervision.
- Valid class G driver’s license
- Advanced knowledge of all transformer stations, municipal substations and protection schemes.
- Proficient in maintaining operational logs, writing reports including deficiency and follow-up reports.

**Who we are**

As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization:
**Safety**:Stay aware, prevent risks and protect each other.

**Respect**:Value everyone, act honestly and foster inclusion.

**Customer Focus**: Be reliable, anticipate needs and deliver exceptional solutions with care.

**Excellence**: Elevate performance, embrace diversity and deliver quality through collaboration.

**Innovation**: Drive growth by embracing change, creativity and continuous improvement.

**Here’s why Alectra might be your ideal workplace**:

- We offer **comprehensive benefits.** From health and wellness programs to financial security though our _Defined Benefit Pension Plan_ - we offer a robust benefits package that supports you and your family.
- We invest in your **career development**. At Alectra, we care about our team’s future through offering ongoing trainings, mentorship and learning opportunities.
- We care about you **work-life balance.** Understanding that taking time off is