Current jobs related to Product Manager - St Jacobs - Banyan Software

  • Manager, Product- Ecommerce

    6 days ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    We have an amazing opportunity to join our Marketing team as a **Manager, Product - eCommerce. **Reporting to the Director, eCommerce in this role, you will act as the business product owner for all the technologies on the site, manage the priorities, requirements and execution of the product strategy that supports Home Hardware business goals for its...

  • Iss Product Development Manager

    6 days ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home Hardware has an exciting opportunity available for an **In-Store Systems (ISS) Product Development Manager** to join our team. Reporting to the Director, In-Store Systems, you will be responsible for leading the product specialist team in identifying, defining, and documenting required in-store system functionality and validating the approved...

  • Merchandise Manager

    1 week ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    We have a fantastic opportunity to join our Merchandise team as a **Merchandise Manager**. Reporting to the Director, Merchandise, you will be responsible for managing the product assortment, sales, inventory, margins, and supplier relationships within an assigned category, to deliver on established annual financial plans. If you have strong leadership and...

  • Enterprise Risk Management Manager

    6 days ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    **Welcome Home!** We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation. *** **Mitigating Risk to Drive Success at Home** As an Enterprise Risk Management Manager, you will be responsible for the ongoing enhancement and oversight of Home’s Enterprise Risk Management...

  • Communications Creative Assistant Manager

    5 days ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    **Welcome Home!** We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation. *** **Shaping Home Hardware's Story** As the Communications Creative Assistant Manager, you will lead the corporate communications creative program to ensure our digital communications and key...

  • Loyalty & CRM Assistant Manager

    2 weeks ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home Hardware has an exciting opportunity to join our CRM & Loyalty team as a **Loyalty & CRM Assistant Manager. **Reporting to the Manager, Loyalty & CRM, you will be responsible for leading the planning and execution of Home Hardware’s CRM and Loyalty marketing initiatives, supporting the planning of the annual integrated marketing calendar with Scene+,...

  • Facilities and Equipment Manager

    2 weeks ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    We are looking for an experienced and knowledgeable **Facilities and Equipment Manager** to become an integral part to our team. As a key player, reporting directly to the Director, Facilities and Equipment, you will play a pivotal role in overseeing maintenance, repair and efficient operation of all facilities, machinery, and equipment within the regional...

  • National Capability Manager

    6 days ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    **Welcome Home!** We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation. **Empower growth and consistency across our supply chain network!** As the Manager, National Capability, you will be responsible for overseeing and coordinating the development, integration, and...

  • Account Manager

    2 weeks ago

    St. Jacobs, Canada Effective Edge Communications Full time

    Located in St. Jacobs, Ontario, Effective Edge Communications is a full service B2B marketing agency specializing in the manufacturing and agricultural industries. Our dynamic team provides marketing strategy, content, and delivery; resulting in exceptional and impactful solutions that resonate with our clients’ communication objectives. Our commitment to...

  • Manager, Ecommerce Customer Experience

    2 weeks ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home Hardware has an amazing opportunity to join our Marketing team as an **eCommerce Customer Experience & Operations Manager**. Reporting to the Director, eCommerce, you will be responsible for directing the day-to-day operations/activities of the Omni Channel Customer Experience & Operations teams, including supporting our customers and dealers,...

Product Manager

4 weeks ago

St Jacobs, Canada Banyan Software Full time

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In 2021 Banyan was named the #1 fastest growing private software company in the US on the Inc 5000. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

**About **RinkNet**

RinkNet is the market leader in scouting and player management software, providing over 3,500 scouts a solution to manage travel, log game reports, build draft lists, and track eligibility for players in hockey leagues around the world. RinkNet offers access to detailed player statistics of hundreds of professional and amateur leagues to provide users the ability to efficiently obtain and analyze player data.

**Objective**:
A great product manager is able to fully grasp the fluid environment faced by our client coaches and scouts and the need for obtaining and delivering highly accurate content for a broad spectrum of users. You will also be able to lead and manage a team of content entry specialists to achieve high levels of accuracy in a time-sensitive way. The focus of this critical role is continually answering the following questions:

- Did the client communicate the correct information to us?
- Did we understand what the client wanted?
- Did we deliver accurate/timely results?
- Did we provide something repeatable, or was it one-off work?

The goal is to ensure our clients have the most up-to-date information to perform their duties and continue to make RinkNet the single best source of hockey scouting content.

**Duties**:

- Devise and implement efficient and secure procedures for content collection, handling, analysis and distribution
- Ensure content is delivered with high levels of accuracy in the most time efficient manner
- Establish and foster a departmental mindset focused on a high attention to detail and productivity
- Troubleshoot issues with content and seek solutions (short and long term)
- Manage client and content expectations in a flexible and adaptable way under changing priorities
- Manage, train and supervise content staff, both onsite and remote
- Organize and improve department protocols and training materials
- Onboard new department staff members
- Monitor work logs and content tickets submitted by clients
- Contact customers to verify that requests they have made for content have been completed
- Assist staff where necessary to complete work and where deficiencies exist
- Manage own portfolio of special tasks
- Manage on site data collection events (coordinate staff and equipment
- Evaluate protocols and suggest ways to make improvements
- Evaluate staffing levels for various regions and make adjustments to regions and/or staff as necessary
- Assist with the hiring process of new employees in the content group
- Conduct regular meetings with the group and one-on-one with staff
- Report content and client issues to management

**Requirements**:

- Proven experience as a product manager focused on aggregating and delivering content
- An analytical mindset with problem-solving skills
- Excellent communication and collaboration skills
- Experience and ability to manage, organize and motivate a team of staff
- Background in content management,data entry or related skills
- Experience working in the hockey industry

Banyan Software is an equal opportunity employer and makes employment decisions without regards to race, gender, disability or protected veterans status