Residential Leasing Manager

**About Our Company**: We're Yoke Group, a dynamic and growing real estate development company in Hamilton, specializing in the management of diverse real estate assets, including a portfolio of mixed-use residential and retail properties. We're committed to creating high-quality living spaces and delivering exceptional value to our residents. We are expanding our team and seeking a results-driven professional to optimize our residential portfolio's occupancy and tenant experience.

**Position Summary**: We are seeking a **Residential Leasing Manager** to take full ownership of the residential leasing lifecycle across our Hamilton portfolio. This critical role is responsible for aggressively minimizing vacancy, driving revenue growth, and ensuring a positive experience for all prospective and new residents. If you are a highly motivated, sales-oriented professional with a proven track record in residential leasing and a deep understanding of market dynamics, we want to hear from you. You will be instrumental in achieving our occupancy targets and enhancing our residential communities.

**Key Responsibilities**:

- **Leasing Strategy & Execution**:

- Proactively manage the entire residential leasing pipeline from initial inquiry to signed lease and move-in.
- Develop and implement effective marketing strategies for vacant residential units to attract high-quality prospects, utilizing various online platforms (ILSs) and local initiatives.
- Conduct compelling property tours (virtual, self-guided, and in-person) for prospective residents, highlighting unit features, building amenities, and neighborhood benefits.
- Negotiate lease terms, prepare lease agreements, and facilitate the lease signing process.
- Coordinate smooth tenant move-ins and initial orientations.
- **Market Analysis & Pricing**:

- Conduct ongoing market research and competitive analysis (using tools like the Residential Unit Pricing & Availability Form) to recommend optimal rental rates that minimize vacancy and maximize revenue.
- Monitor market trends, competitor pricing, and absorption rates to advise on pricing adjustments and promotions.
- **Tenant Relations & Retention (Leasing Focus)**:

- Build positive relationships with prospective and new residents, ensuring excellent customer service during the leasing process.
- Proactively manage lease renewals, striving to retain high-quality residents and minimize turnover.
- **Reporting & Optimization**:

- Maintain accurate and up-to-date records of all leasing activities, prospect interactions, and unit statuses within our property management software (**Yardi Breeze** now, transitioning to a new PMS soon).
- Provide regular reports on key performance indicators, including vacancy rates, lead conversion rates, and time-to-lease.
- Collaborate with the Director of Asset Management and Owner to optimize leasing strategies based on performance data.

**Qualifications**:

- **Experience**: Minimum of **3-5 years of progressive experience** in residential property leasing, specifically with multi-unit residential buildings.
- Proven track record of consistently achieving low vacancy rates and meeting or exceeding leasing targets.
- Demonstrated ability to effectively manage a leasing pipeline and drive results.
- **Skills**:

- Exceptional sales, negotiation, and closing skills.
- Excellent verbal and written communication, and interpersonal skills.
- Highly organized, proactive, and detail-oriented with strong follow-up abilities.
- Proficiency with property management software (experience with **Yardi Breeze** is an asset, adaptability to new systems like AppFolio/DoorLoop is essential).
- Proficiency with online listing platforms (ILSs) and CRM functionalities.
- Strong analytical skills for market research and pricing recommendations.
- Thorough knowledge of the **Ontario Residential Tenancies Act (RTA)** and fair housing laws.
- **Other**:

- Valid G-class driver's license required.
- Ability to work a flexible schedule, including **evenings and weekends**, to accommodate prospect availability.

**What We Offer**:

- **Competitive base salary of $60,000 - $70,000 annually.**:

- **Attractive performance-based commissions (e.g., $200 - $350 per new lease signed), offering significant earning potential.**:

- Comprehensive benefits package (details to be discussed).
- Opportunities for professional development and growth within a dynamic and expanding company.
- Supportive team environment where your contributions directly impact revenue and asset value.
- Mileage reimbursement for property travel (if personal vehicle used) or potential for shared company vehicle usage (to be discussed).

Pay: $60,000.00-$70,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Work Location: In person