Service Appointment Coordinator

2 weeks ago

Edmonton, Canada Mercedes Benz Edmonton West Full time

**Mercedes-Benz Edmonton West** is looking for a **Service Appointment Coordinator** in Edmonton

**Mercedes-Benz Edmonton West** is committed to providing its customers with the finest products and highest level of customer service. We are looking to add to our winning team and legacy. It is our valued employees that provide the backbone for the outstanding reputation that has come to define us. If you want to grow with our organization and have an award-winning attitude, we would like to hear from you.

in helping your career and adding to your resume because we know that happy employees lead to happier customers

A Service Appointment Coordinator is the Service Departments first point of contact with customers and possess excellent communication and multitasking skills, and a positive attitude. They are highly motivated and responsible for effectively creating appointments for our service department.

Job Duties:

- Ensure all service department telephone calls are answered promptly, courteously and professionally directing to appropriate team members.
- Book and Confirm Service Appointments
- Coordinate Service Department appointment schedule.
- Perform outgoing calls to book special order parts or recall part installation
- Greet walk-in customers and assist them as required.
- Call customers for oil change and general maintenance reminders.
- Maintain an organized work space.
- Data entry as required.
- General filing as required.
- Must follow all company safety policies and procedures.
- Additional duties as required.
- 1-3 years relevant experience
- Basic knowledge of vehicles and associated parts
- Professional phone etiquette
- Good organizational skills
- Outgoing, friendly personality
- Problem solving skills
- Effective verbal and listening communication skills
- Strong computer skills
- Ability to multi-task and have effective time management skills
- CDK/ADP experience an asset
- Must be willing to submit a background check prior to employment

Why Work for Us:

- Positive culture and fun atmosphere
- Medical, Dental and Group Insurance Plan
- Team Pricing on Vehicles, Parts and Service
- Competitive Compensation
- Strong Advancement and Career Development Opportunities
- Culture of Coaching and Mentoring

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

  • Service Appointment Coordinator

    5 days ago

    Edmonton, Canada North Edmonton Kia Full time

    North Edmonton KIA is looking for an **Appointment Coordinator (F/T)** to join our team. We dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior service and customers relations experience is a must. 1 years of...

  • Service Appointment Coordinator

    6 days ago

    Edmonton, Canada Mercedes Benz Edmonton West Full time

    **Mercedes-Benz Edmonton West** is committed to providing its customers with the finest products and highest level of customer service. We are looking to add to our winning team and legacy. It is our valued employees that provide the backbone for the outstanding reputation that has come to define us. If you want to grow with our organization and have an...

  • Appointment Coordinator

    5 days ago

    Edmonton, Canada Alberta Honda Full time

    Alberta Honda is looking for an **experienced Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide exceptional customer service, to our clients. We’re always growing, because of which, we’re looking to bolster our service roster and first-rate Service team. **Requirements**: - 2 years of Appointment Coordinator experience...

  • Appointment Coordinator

    3 days ago

    Edmonton, Canada Alberta Honda Full time

    Alberta Honda is looking for an **experienced Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior service and customers relations experience is a must. 2...

  • Service Appointment Coordinator

    2 weeks ago

    Edmonton, Canada Koch Auto Group Full time

    Koch Auto Group belives that the customer comes first, we must always be aware and of the understanding that the customer is contacting us for help! **Position**:Appointment Coordinator **Location**:Edmonton, AB **Responsibilities**: - Greet customers and answer questions about services and products - Schedule appointments using company software and...

  • Appointment Coordinator

    1 week ago

    Edmonton, Canada Great West Chrysler Full time

    Great West Chrysler is looking for an **experienced Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team. **Requirements**: - Prior service and customers relations experience is a...

  • Service Appointment Coordinator

    3 days ago

    Edmonton, Canada Southgate Volkswagen Full time

    **Southgate Volkswagen's service department is hiring!!** We are growing and looking to add to our award winning service team! We are looking for top talent that is looking to help take our store to the next level. Are you customer experience oriented? Looking for a fun and engaging place to work? Love Volkswagens? Love people? We are looking for someone...

  • Service Appointment Coordinator

    12 hours ago

    Edmonton, AB TX A, Canada Southgate Audi Full time

    We are looking for a Service Appointment Coordinator to work in our busy, fast-paced environment. The successful candidate must have outstanding communication skills and the ability to adapt to change quickly. The Appointment Coordinator will be responsible for tracking new appointments, greeting clients who come into the facility, scheduling repairs,...

  • Service Appointment Coordinator

    2 weeks ago

    Edmonton, AB TX A, Canada Wizard Lake Marine (Kelowna) Full time

    Southgate Volkswagen is looking for a Service Appointment Coordinator (P/T) to join our team. Our group is dedicated to provide exceptional customer service, to our clients. We're always growing, because of which, we're looking to bolster our service roster and first-rate Service team.Schedule: Saturday only, 8 AM - 3 PM.Requirements:Appointment Coordinator...

  • Appointment Coordinator

    14 hours ago

    Edmonton, Canada Toyota on the trail Full time

    **Job Overview** **Responsibilities** - Coordinate and schedule appointments for clients, ensuring optimal use of time and resources. - Engage with potential clients through telemarketing efforts to generate leads and set appointments. - Utilize CDK or similar CRM systems to manage client interactions and track appointment statuses. - Provide exceptional...