Coordinator, Learning Development

Position Type:
Permanent

Closing date:
2025-03-02

Medavie Health Services New Brunswick (MHSNB) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM/ANB, an integrated organization specializing in the delivery of primary health care services with the goal of facilitating access to quality care so that patients can achieve better health outcomes. MHSNB is fortunate to be able to count on the expertise of its employees who work passionately to build a healthier province.

Our company is currently looking for new team members to support its mission of providing excellence in emergency and community care within our various programs, namely Ambulance New Brunswick, the Extra-Mural Program and NB Health Link. Each advocates for a highly coordinated, quality service offering guided by a goal of continuous improvement across primary health care.

Medavie Health Services is part of Medavie, a health services organization. Together with Medavie Blue Cross, we are committed to providing innovative solutions that will improve the health of all Canadians.

As a not-for-profit organization, Medavie is proud to commit an annual social dividend to the Medavie Health Foundation to support programs and initiatives aimed at addressing some of our country’s most pressing physical and mental health care challenges.

We are looking for a Coordinator, Learning Development to help support our growing operation which provides exemplary, highly coordinated primary health care in the right place, from the right provider, at the right time.

The Coordinator, Learning and Development is responsible for designing, developing, implementing, and monitoring learning programs. The Coordinator is required to work in collaboration with various areas of the EM/ANB and MHSNB organizations, as well as with external stakeholders in the development of strategies and their operational implementation.

This positon provides support and expertise to the Manager, EMP Education Programs regarding education initiatives with a focus on instructional design strategy based on best practices and evidence. The Learning and Development Coordinator effectively leads the planning and preparation of learning material, offering expert consultation to stakeholders. This will include consulting on an array of delivery modalities, including face-to-face and online learning.

In their role, the Coordinator will have a primary focus of facilitating instructional design and development for project teams within the organization.

In this role, you will be responsible for:

- Conduct project-specific learning needs assessments.
- Oversee the design and develop of the curriculum for learning programs while identifying optimal delivery methods.
- Facilitate the design, development and implementation of online learning materials while integrating the evolving best-practices of e-learning.
- Design and perform post-impact analysis for learning programs.
- Facilitate working groups on curriculum design.
- Support continuous quality improvement through process evaluation within a performance-based model, and follow up to ensure that improvements implemented are effective and resolve identified issues/concerns.
- All other duties assigned.
- Post-secondary education in a health care discipline supplemented with a diploma/degree in adult education or an equivalent combination of experience and education.
- Proven experience with adult learning concepts and facilitation.
- Minimum two years of experience in a leadership role.
- Proven experience with the use of technology to deliver virtual learning.
- Exceptional written and verbal communication skills, including presentation skills.
- Understanding of business process review, outcome evaluation and change management concepts and methodologies.
- Advanced computer literacy is required, including MS Office.
- Experience using Articulate suite of e-learning development products would be considered an asset.
- Bilingualism is an asset.

Medavie Health Services New Brunswick is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.