Technical Manager

2 weeks ago

Mississauga, Canada Chartright Air Inc. Full time

**Who we are**:
Chartright Air Group is an innovator within the Canadian aviation industry, offering bespoke private jet charter, turn-key aircraft management, aircraft maintenance and FBO services. Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in Canada.

Our team of enthusiastic aviation professionals are encouraged to exceed expectations and introduce changes that bring about improvements to how we get work done and deliver customer experience. For over 35 years, we’ve flourished in this dynamic and exciting industry which is fueled by customer loyalty, exceptional talent, and our cornerstone values of being safe, customer-driven, respectful, and transparent.

**Why Chartright**:

- Make a difference and directly shape the trajectory of a rapidly expanding company in an exciting industry
- You will be an integral part of a high-caliber and people-focused team, driven by a shared commitment to exceptional customer service
- Help steer our continued transformation and growth, utilizing your unique talents to drive tangible results and improvements
- Enjoy unparalleled opportunities for personal and professional advancement
- Competitive compensation package, with 100% company-paid extended health and dental coverage
- Secure your future with our generous RRSP/DPSP matching

**The Role**:
The Technical Manager (TM) is a senior level Engineer who oversees on-time aircraft services with a focus on minimizing aircraft downtime and maximizing the usability and marketability of assigned aircraft, while maintaining positive owner-client/customer relationships.

This position works closely with key internal stakeholders including the Client Account Managers to ensure Aircraft Owners’ needs are understood and met. Acting as a reference for Aircraft Owners TMs are known as “the expert” in charge of their aircraft’s disposition.

**What you will do**:

- Manage all maintenance activities for assigned aircraft ensuring planning, service and repair in accordance with the applicable standards of airworthiness.
- Review, update, and ensure the accuracy of maintenance tracking systems.
- Dispatch aircraft about control of defects, conformity with type & CAR’s.
- Collaborate with stakeholders to coordinate effective service for assigned aircraft.
- Respond to urgent requests for support and/or information from owner-clients and other stakeholders as required.
- Inspect aircraft for technical and cosmetic conditions, interacting with owner-client as necessary.

**What you bring**:

- Post-Secondary Diploma in Aviation.
- Ten years of maintenance experience.
- Working knowledge of regulations pertaining to repair station operations.
- Licensed AME-M2.
- Working knowledge of all aspects of maintenance including mechanical, structural, and avionics systems.
- Strong collaboration skills and ability to maintain teamwork while working in stressful situations.
- Highly organized and driven to project completion on tight deadlines.
- Customer service focused, able to operate effectively with both internal and external customers/clients demonstrating strong communication and exercising empathy.
- Problem-solving skills with a process improvement approach.

**_
Join us and let’s shape the future of aviation together_**
- We thank all who apply, however only those who meet the qualifications will be contacted._

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