Current jobs related to Claims Triage Specialist - Mississauga - ClaimsPro LP
-
In-Office Claims Triage Specialist
2 weeks ago
Mississauga, Canada SCM Full timeA leading insurance firm located in Mississauga, ON is hiring a Claims Triage Specialist for a full-time in-office role. The position involves providing exceptional customer service, handling claims reports, and coordinating responses to various loss events. Ideal candidates will have a minimum of three years in a customer support role and strong...
-
Claims Triage Specialist
3 days ago
Mississauga, Canada ClaimsPro LP Full timeCompany: ClaimsPro LP Claims Triage Specialist - Dedicated Account-Full-Time **In Office** (Mississauga, ON) Role Summary This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday. This position is in office and will not be remote. Competencies required to succeed - Professional demeanour and strong customer...
-
Mississauga, Canada SCM Insurance Services Full timeA leading insurance provider seeks a Claims Triage Specialist to provide front-line quality customer service and support the claims creation process. The role involves triaging new claim reports received via various methods and requires excellent organizational and communication skills. Ideal candidates will have post-secondary education, customer service...
-
Mississauga, ON, Canada SCM Insurance Services Full timeCompany:ClaimsPro LPClaims Triage Specialist, Full-Time **In Office** (Mississauga, ON)Role Summary Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and/or...
-
Mississauga, ON, Canada SCM Insurance Services Full timeCompany:ClaimsPro LPClaims Triage Specialist, Full-Time **In Office** (Mississauga, ON)Role Summary Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and/or...
-
Claims Triage Specialist, Full-Time In Office
10 hours ago
Mississauga, Ontario, Canada SCM Insurance Services Full timeCompany:ClaimsPro LPClaims Triage Specialist, Full-Time **In Office** (Mississauga, ON)Role Summary Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units,...
-
Mississauga, Canada SCM Insurance Services Full timeJoin to apply for the Claims Triage Specialist, Full-Time In Office (Mississauga, ON) role at SCM Insurance Services Company ClaimsPro LP Role Summary Provide front‑line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by...
-
Claims Triage Specialist, Full-Time *In Office*
2 weeks ago
Mississauga, Canada SCM Full timeCompany: ClaimsPro LPClaims Triage Specialist, Full-Time **In Office** (Mississauga, ON) Role Summary Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and/or...
-
Claims Specialist
6 days ago
Mississauga, Canada OSL Retail Services Inc Full timeOverview: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is...
-
Claims Document Specialist
2 weeks ago
Mississauga, Canada Safe-Guard Products International LLC Full time**Job Title: Claims Document Specialist** **Location: US-GA-Atlanta - Canada - Remote** **About the job** At Safe-Guard Products International, we put our clients' and employees' needs first to support the company vision to provide products and solutions to the motor vehicle industry that protect consumers from the perils of ownership. Our products...
Claims Triage Specialist
3 weeks ago
Company:
ClaimsPro LP
Claims Triage Specialist - Dedicated Account-Full-Time (Mississauga, ON)
Role Summary
This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday.
Competencies required to succeed
- Professional demeanour and strong customer service skills
- Superior communication skills both written and verbal
- Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
- Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
- Ability to work well under pressure and maintain composure in a fast paced and changing environment
- Reliable and punctual
- Ability to work independently with minimum supervision
- Ability to use good judgment and hit the ground running
- Previous insurance experience is a definite asset as are CIP courses or a willingness to take
- CIP courses through the Insurance Institute
**Responsibilities**:
- Triage new claim notices and report, as applicable, to all layers or as specifically instructed by the Claims Advocate. Reporting in line with service level agreement.
- Identify type of loss and coordinate response to defined categories of loss events across all lines of business.
- Identify the immediate needs and requirements of incoming new losses. - is it immediate and high priority.
- Provide training/mentoring and technical expertise to the internal organization and business partners for succession planning purposes.
- Provide administrative support and assistance when required.
- Generate ad-hoc statistical reports as required.
- Support process improvements and share these with management.
- Follow up with external insurers/adjusters regarding claim number and reserves
Education, knowledge and experience required
- Post-secondary education
- Insurance industry experience/exposure preferred
- Minimum 3 years’ experience in a customer service/support role required
- Previous experience working in a call center environment or on a queue preferred
- Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint)
- Strong computer skills with an aptitude/ability to learn new software/databases
- Bilingual in English and French an asset.
- Please note, all new employees are required to be vaccinated and submit proof of vaccination as a condition of their offer of employment _
- prior to their start date_
