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Board Assistant

3 weeks ago

Calgary, Canada Alberta Real Estate Association (AREA) Full time

The Alberta Real Estate Association (AREA) is the provincial professional organization that represents the interests of 15,000+ REALTORS® and 10 regional real estate boards/associations provincewide.

Based in Calgary, the association’s mission is to provide strategic leadership through AREA’s member-centric advocacy, professional development and provincial services to advance the Alberta real estate profession and our members’ success.

**Scope**

Reporting to the Managing Director, the Board Assistant provides virtual support to the members of regional Boards/Associations supported by AREA EO Services as well as AREA’s 15,000 REALTOR® members.

**Responsibilities**
- Foster strong relations by providing responsive and customer-focused support.
- Troubleshoot issues quickly and professionally and provide options.
- Coordinate membership activities - signing up new members, transferring members, departing members, including keeping partner organizations and insurance records updated.
- Monitor/audit board MLS® listings.
- Support member communication - Pillar 9 postings and distribution of member messages.
- Coordinate lock box programs.
- Responsible for CREA Board reporting.
- Provide administrative support to the Managing Director when related to regional Board and association matters.
- Assist in monitoring compliance with applicable policies, bylaws, and reporting requirements.
- Support the onboarding for new regional Board members, including preparation of welcome materials and coordination of education sessions.
- Support logistics such as meeting room setup, catering, technology support, and travel arrangements when required.
- Track and follow up on action items and decisions as directed by Managing Director.

**Qualifications**
- Post-secondary education in business administration, office management, or related field, or comparable combination of education and work experience.
- Minimum three (3) years of administrative support and customer service experience, preferably in a nonprofit Board environment.
- Real estate experience is preferred, but not required.
- Advanced proficiency with Microsoft Office Suite, online meeting platforms (e.g., MS Teams), and adept at managing program documentation (policies, procedures, reports).

**Knowledge & Skills**
- Professional, approachable, and customer service-oriented.
- Outstanding communication and interpersonal skills.
- Self-motivated with strong initiative and problem-solving skills.
- Collaborative team player with the ability to work independently.
- Demonstrated thoroughness, accuracy, and attention to detail.
- Able to effectively manage a project comprised of multiple, parallel tasks, through to timely completion.
- Exercises a high level of discretion and confidentiality with tact and diplomacy.
- Helpful, respectful, and receptive to feedback.
- Strong sense of integrity and accountability.

**About this Position