Computer Technician

Join the YMCA Team
Be the Spark Join our professional and passionate team and be the spark that ignites the potential in others.
Our culture is of paramount importance to us. We formally measure employee engagement annually to ensure our employees are having an excellent employment experience. Our current level of engagement is 80%, compared to some Canadian employer statistics of 69%.
YMCA of Southwestern Ontario was founded in 1856 and has over 200 locations from Goderich to Point Pelee, and Windsor to Woodstock. We are one of the largest not-for-profit providers of licensed child care in Canada and have over 100 school age programs across our regions. We also offer settlement services to newcomers, employment programs, mental health support, and youth programs. YMCA of Southwestern Ontario operates two overnight camps, one in Point Pelee National Park, and one on Beausoleil Island in Muskoka. We also have 15 Health & Fitness branches across Southwestern Ontario.
Why The Y?
At the Y, our people are central to delivering our mission. We are committed to the development of healthy communities and welcome people of all backgrounds, beliefs, and abilities.
We provide valuable training and development opportunities to help our team members grow professionally and personally.
We look for the following qualities in all of our employees and volunteers:

- Demonstrates our Core Values; Caring, Honesty, Respect & Responsibility and Inclusivity
- Fun, Enthusiastic & Friendly Individuals
- Hardworking and Dependable
- Positive Role Model
- Team Player
- Professionalism
- Enjoy working in a Social Environment
- Ability to effectively communicate with Employees & Members

Employees and volunteers of YMCA of Southwestern Ontario are ambassadors for the Y both on and off the job. We rely on them to help share our mission and increase awareness of the positive impact the Y can have on the lives of people in their communities. Particularly how we are helping to create healthy children, healthy families, and healthy communities.
**Position**: IT Technician - 1 year contract
**Location**: Wortley Office, 165 Elmwood Ave East, London ON, N6C 0A8 - Hybrid/work from home
**Start Date**: October 2025
**Salary**: $40,000 - $43,000
**As part of your total compensation**:

- Receive a complimentary YMCA personal membership to our Health & Fitness facilities, and discounts on YMCA child care and camp programs
- Access vacation entitlement in accordance with the employment standards regulations, and up to 12 paid personal days annually
- Benefits package and Pension, applicable with position/contract length
- Be part of a caring and supportive network of people to help each other succeed
- Complimentary access to wellness and counselling services
- Contribute to real, meaningful impact in the lives of children and youth

**In this role, you will**:

- Day to day user support for IT including, IT tickets (Help Desk), installation of workstation hardware and software, user profiles, systems, mobile devices, telecommunication systems.
- Troubleshoot hardware and software to diagnose problems.
- Assist IT Manager with training, hardware & software upgrades/maintenance and repair.
- Assist in development and maintenance of technology related policies, standards and procedures
- Assisting with the implementation of all aspects of IT security
- Maintain technology inventory
- Required to travel to multiple locations within the YMCA of Southwestern Ontario association.

**Education & Skills Qualifications**:
Reporting to the IT Manager this position will be responsible for serving as a technical expert for end user support and helping to promote and implement system security. This role will work closely with the IT Manager, who will drive the IT solutions to enable and support the association in achieving its strategic goals and objectives.
- Post-Secondary Diploma in computer science, or combination of related education and experience.
- Minimum of 1 - 2 years of work experience in a related capacity.
- Microsoft Certified Professional required. A+ certification required. Network+ certification preferred. Microsoft Certified Systems Administrator preferred. Certification to be kept current through ongoing professional development.
- Valid Ontario Driver License; Exceptional organization skills
- Must provide a current Criminal Record Check with Vulnerable Sector Screening as per the Association’s policy

We thank all applicants for their interest; however only those selected for an interview will be contacted.
**NOTE**: The YMCA of Southwestern Ontario is committed to providing a barrier-free environment for all stakeholders including our members/participants, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated