Behaviour Support Manager

**Do you have a passion for making a difference?**

Making every moment matter is about improving all the things that make life enjoyable. Things like making someone feel better, making connections with them or for them with other residents, showing them a new song or even just giving them something to look forward to.

At The O’Neill Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, **P**articipation ~** E**xcellence ~ **O**penness ~ **P**erformance ~ **L**ongevity ~ **E**fficient Use of Resources. This philosophy can be seen in every aspect and level of our home.

Since The O’Neill Centre opened, we have offered a community within a community that people were happy to call ‘home’. We pride ourselves in this community connection, our philosophies and the feeling of comfort that can be felt as soon as the door opens.

**Responsibilities of the Behaviour Support Manager at The O’Neill Centre**

The Behaviour Support Manager will serve as an in-house, on the identification and management of responsive behaviours. This dedicated Manager will function in a speciality role providing clinical care to older adults presenting with or at risk for responsive behaviours that may be associated with dementia, complex mental health, substance use and/or other neurological conditions.

The Behaviour Support Manager will work in collaboration with the Behaviour Support Resource Team, Psychogeriatric Resource Consultants Geriatric Mental Health Outreach Team, Long Term Care Behaviour Support Outreach Team, hospitals, CCAC, primary care providers, and other providers and professionals. The Behaviour Support Manager may also provide expert assistance to neighbouring LTCHS.

Essential Duties are the technical skills and knowledge that an employee requires in order to perform their role. Below is detailed information on the required Essential Duties for your position.
- Provide sound clinical knowledge and skills, act as clinical expert and resource, and provide comprehensive, quality client/family-centred health care services,
- Collaborate with Psychogeriatric Resource consultants and mobile behaviour support resources in the development/refresh of the LTCH's Behaviour Support Resource Team (BSRT),
- Provide leadership and support to the LTC home's BSRT,
- Coach LTC home staff in the use of frameworks such as PIECES and UFIRST to assess responsive behaviours, identify triggers and develop behaviour care plans and approaches to providing care to residents requiring behavioural support as well as their families,
- Provide comprehensive biopsychosocial geriatric assessments, treatment, follow-up and discharge planning in collaboration with the BSRT,
- Provide coaching on the implementation of behaviour care plans and guide appropriate care plan transitions,
- Aid in the transition of long-term care residents with responsive behaviours (new or existing) between community, hospital and neighbouring long-term care homes (LTCHS),
- Convene and chair regular Behaviour Rounds that enable front-line staff to discuss care plans with internal and external resources,
- Identify the need for additional consultation and/or referrals to external services or specialities and coordinate referrals,
- Advocate for and, protect the individual rights of, residents/clients,
- Raise client-specific challenges/barriers to a supervisor, as a means of identifying systemic issues where broader consultations may be required,
- Proactively identify training and education needs for the home and coordinate with the PRCs to deliver capacity building support,
- Participate in the Orientation process of new employees, volunteers or students in regard to the Responsive Behaviour program,
- Other duties as assigned and or indicated in the Job Task Inventory.

**Qualifications**

At The O’Neill Centre, we take pride in our employees, so your qualifications are important to us. We use them to get to know you and see if we are a good fit for each other. The qualifications needed to join our family at The O’Neill Centre are as follows:

- Registered Practical Nurse (RPN) in good standings with the College of Nurses Ontario (CNO)
- Current CPR/First Aid certification,
- Training in Gentle Persuasive Approaches (GPA), U-FIRST, P.I.E.C.E.S., and Dementiability are an asset,
- Minimum one (1) year experience with clients in long-term care or residents in a long-term care home setting,
- Demonstrated knowledge and skill working with older adults presenting with or at risk for responsive behaviours that may be associated with dementia, complex mental health, substance use and/or other neurological conditions,
- Demonstrated ability to coach and mentor others,
- Demonstrated ability to take professional accountability for leading, organizing, providing and delegating care activities for residents and families,
-