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Gosafe Team Leader

3 weeks ago

Toronto, Canada York University Full time

**Purpose**:
The goSAFE Team Leader acts as a community ambassador to students, faculty, staff, and guests of York University. In addition to the duties completed by Student Safety Officials, the goSAFE Team Leader is also responsible for dispatching patrols, coaching and mentoring of staff, and some shift scheduling. Team Leaders also act as an effective liaison between unionized, security, and managerial staff. goSAFE Team Leaders are also responsible for the daily operations of the York University Lost and Found Office (Keele Campus).

**Education**:
High school education. Must be enrolled and registered as a full-time student in a degree program at York University. Applicants for Keele campus must possess a valid Ontario 'G', or 'G2' class license in good standing. applicants with the full 'G' license are primarily preferred.

**Experience**:
A minimum of 1 year of customer service experience and/or community-related volunteer service experience is preferred.

**Skills**:
Good customer service skills, leadership skills, ability to solve problems.
Excellent written & oral communications skills.
Ability to effectively liaise between & amongst unionized, security & managerial staff.
Ability to delegate duties, work both alone & with others, and exercise sound judgment.
Demonstrated professionalism, courtesy, tact, and diplomacy.
Strong work ethic, sense of responsibility & an ability to motivate staff.
Should have excellent attendance record with mínimal infractions.
Availability for some day hours and daytime training (to be specified).
Strong knowledge of on-campus Emergency Phone, ADO, and Lighting locations.
Basic French language skills are desirable for positions at the Glendon Campus.

**Additional Notes**:
Note: All applicants must be, and remain as, full-time students actively working towards a degree at York University to be considered eligible for these positions, as per the CUPE 1356-2 Collective Agreement.Preference is given to applicants currently in the Student Safety Official classification who have successfully completed their probationary period.

***York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**
***We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**
***PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.