Operations Supervisor, Contract Administration

The City of Markham is proud to be recognized for the 5th consecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

**Join us and make a lasting difference**

**JOB SUMMARY**

Reporting to the Sr. Manager, Roads & Survey, you will be responsible for the contract preparation, contract administration, coordination, supervision and management of roads maintenance functions for the City.

**Key responsibilities include**:

- Lead the preparation and evaluation of tenders, coordinating contract start-up upon bid award, inspecting and supervising contract and project work and materials/supplies delivery in the field, tracking contractor/supplier performance, coordinating stake-outs and necessary permits, trouble-shooting with contractors/suppliers in the field, coordinating the timing and delivery of materials supplies, completing necessary reports/documentation related to contracted services and ensuring health & safety and legislative/regulatory compliance.
- Ensure contractors are in compliance with relevant legislation, City standards, and criteria and corporate policies.
- Ensure due diligence in the performance of the contract by providing documentation and interpretation of contractual rights and obligations of the Contractor and Owner.
- Negotiate, recommend and approve additional work and field revisions as required related to site conditions.
- Negotiate contractual claims and change of work orders.
- Ensure timely payment processing such as certificates of payment, including progress payments, holdback release, partial release of holdback and final payments, based on field observations, assessment and evaluation of the contract work in accordance with contractual and statutory obligations. Tracks all construction project costs to ensure compliance with approved project budget amounts.
- Develop and review overall construction project schedules. Communicates scheduled completion dates to stakeholders and internal corporate clients.
- Consult with Local, Regional and Provincial Authorities, approval authorities, contractors, consultants, utilities, residents and businesses to ensure construction does not interfere with existing infrastructure and services.
- Staff deployment and field supervision for: maintenance and repair work related to roads/sidewalks/boulevards, street/traffic signage, street/sidewalk/catch basin cleaning, storm water management, road patching, litter/debris pickup, cleaning, culvert maintenance, fencing and guardrail repair/installation and curb and sidewalk repairs.
- Winter operations supervision of and including road patrols, snow plowing, snow removal and salting/sanding on roads and sidewalks, seniors windrow assistance program, culvert steaming and debris removal to ensure proper drainage etc.
- Provide assistance to community related events including coordination of setup, takedown of road closures and associated signage, barricades and fencing.
- Staff supervision, training and development
- Assist with budget preparation and administering assigned budgets including reconciliation/authorization of accounts.
- Contribute to the Operations Department work/business planning.
- Champion the corporate, commission and department vision, mission and values.

**Job Requirements**:

- Supervises assigned staff including scheduling of work, staff training/development, health & safety and other regulatory compliance, performance management/review, coaching/mentoring, collective agreement administration, payroll submissions, progressive discipline and termination recommendations.
- Responds to inquiries from and/or liaises with residents, Councilors, businesses, contractors/suppliers, internal departments, etc. on contracts, equipment/materials needs, maintenance programs/policies/procedures, contract administration and customer service issues, and other Operations related matters, as required.
- Assesses staffing needs; makes recommendations for new and/or seasonal complement or temporary secondments; participates in recruitment processes; ensures appropriate orientation of new/assigned staff.
- Prepares and/or assists with the preparation of tender specifications and bid evaluations for roads maintenance projects, services and related materials/supplies to be performed/supplied by external contracted services; liaises with successful proponent and coordinates contract start-up upon bid award; coordinates stake-outs and necessary permits.
- Administers assigned contracts including conducting field inspections and monito