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Dispatcher: Intermodal Transport
2 weeks ago
**ABOUT YOUR ROLE**
Reporting to the _Transportation Supervisor_, the _Dispatcher_ is responsible for the daily scheduling of company and independent contracted resources to meet customer requirements, focusing on maximizing payload and utility in a safe manner.
- Note: This Job Description may not encompass the entire scope of this role, as other duties maybe assigned by management._
**RESPONSIBILITIES**
**Distribution**
- Ensure the drivers have the proper instructions to perform their duties safely;
- Give directions to the drivers to help them find the client’s addresses;
- Verify that shipping destinations are accurate on the map;
- Ensure that all cut-off for ships are respected;
- Coordinate the daily assignment of company and contracted resources to maximize equipment utility and payload while maintaining a high level of customer service;
- Verify that drivers are on time for the deliveries;
- Ensure that all trips on the planning trip sheet are done in a timely manner;
- Optimize all pickups, drops and deliveries on a daily basis;
- Work with all departments of the organization on a daily basis;
**Problem solving**
- Find solutions for drivers issues, complaints and inquiries;
- Listen to all driver concerns and act on them appropriately as they relate to:
- Drivers ability to perform his duties effectively;
- Opportunities that would increase efficiency for both the Company and the customer;
- Dispatch drivers using a fair and consistent approach;
- Resolve customs problems in a timely manner, when they occur;
- Mechanical and computer failures must be reported to the _Fleet Manager_ and _Safety & Compliance Officer_ for recording.
**Data**
- Ensure that all paperwork passing through dispatch is accurate before sending deliveries;
- Ensure all work orders and trips are recorded in the Hub in an accurate and timely fashion;
- Always double-check the work orders;
- Ensure that all trip envelopes are accurate and completed.
**Equipment Safety and Regulations**
- Ensure all drivers and equipment meets regulatory and corporate compliance;
- Assign the proper equipment for the jurisdiction and the job requirements;
- Ensure that the driver has adequate time to perform his duties safely and within the Hours of Work regulations;
- Show the drivers how to work with the different equipment in the yard;
- Ensure that all equipment respects all transport regulations before departing.
**Other Duties**
- Performs other related work as required.
**REQUIREMENTS**
- High School Diploma required;
- Post-secondary education in transport & logistics is preferred;
- 5 - 8 years of related experience (Highway and Local) is preferred;
- C.I.T.T. Certification is concerned an asset.
- Good knowledge of the transportation industry;
- Experience in bulk and/or hazardous commodities is desirable;
- Advanced communication and managerial skills;
- Self-motivated and able to work with mínimal supervision;
- Experience in computerized environment;
**SALARY & BENEFITS**
- Salary is commensurate with skills and experience;
- On-site parking
- Collective insurance is applicable after 90 worked days: health, disability, travel, life
- GT GROUP is committed to equal opportunity in employment for women, aboriginal peoples, persons with disabilities and persons who are because of race or colour, in a visible minority in Canada. If you are considering a career in the container transport industry, have the required experience and skills, and are up to the challenge offered, send us your CV_
