Front Desk Agent- The Westin Nova Scotian

2 days ago

Halifax, Canada New Castle Hotels Full time

How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person -- and last person -- a guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay. You have the opportunity to shine in this role which is both busy and interactive As Front Desk Agent, you will

Make a First Impression -- so the person in this role must have a genuine passion to deliver a great hospitality experience -- whether in person or by phone. You must want to Wow the guest with your welcoming personality.

Make a Lasting Impression -- while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous and willing to listen

Enjoy Problem Solving -- many guests need help with miscellaneous things -- their luggage, directions, finding a good restaurant, lost luggage, a cold shower. Listen and help as best you can. You should never be too busy to help.

Be Accountable -- you will be collecting money, routing calls, taking messages, and meeting many other guest needs. You need to be accurate and efficient in your processes.

Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.

Job Requirements

This role requires good verbal and written English communication skills. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work -- exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects. From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force. Long hours, many of which may be spent standing, required.

  • Night Auditor- The Westin Nova Scotian

    4 days ago

    Halifax, Canada Westin Nova Scotian Full time

    **The Westin Nova Scotian, in the Halifax Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour as well as a central location to access an array of restaurants, nightlife, and attractions.**Our modern, upscale rooms and suites offer luxurious accommodations with contemporary amenities.** **We are passionate...

  • Executive Chef- The Westin Nova Scotian

    2 weeks ago

    Halifax, Canada Westin Nova Scotian Full time

    **_The Westin Nova Scotian, in the Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour in a location central to restaurants and attractions. _** **_Our modern, upscale rooms and suites feature luxurious accommodations with contemporary amenities. With over 25000 sq ft of function space we are able to accommodate the...

  • Cook 3 - The Westin Nova Scotian

    4 days ago

    Halifax, Canada Westin Nova Scotian Full time

    **The Westin Nova Scotian, in the Halifax Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour as well as a central location to an array of restaurants, nightlife, and attractions. Our modern, upscale rooms and suites offer luxurious accommodations with contemporary amenities. With over 24,000 sq ft of well-appointed...

  • Pastry Cook 3

    2 weeks ago

    Halifax, Canada Westin Nova Scotian Full time

    **_The Westin Nova Scotian, in the Halifax Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour as well as a central location to access an array of restaurants, nightlife, and attractions. _** **_Our modern, upscale rooms and suites offer luxurious accommodations with contemporary amenities. With over 25,000 sq ft of...

  • Front Desk Agent Part Time

    2 weeks ago

    Halifax, Canada New Castle Hotels Full time

    **The Westin Nova Scotian, in the Halifax Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour as well as a central location to access an array of restaurants, nightlife, and attractions.**Our modern, upscale rooms and suites offer luxurious accommodations with contemporary amenities.** **We are passionate...

  • Part Time Laundry Attendant

    2 weeks ago

    Halifax, Canada Westin Nova Scotian Full time

    **_T_**_he Westin Nova Scotian,_**_ in the Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour in a location central to restaurants and attractions. Our modern, upscale rooms and suites feature luxurious accommodations with contemporary amenities._ - _ - We are passionate professional hoteliers dedicated to the art...

  • In Room Dining Server

    7 days ago

    Halifax, Canada Westin Nova Scotian Full time

    **_The Westin Nova Scotian, in the Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour in a location central to restaurants and attractions. Our modern, upscale rooms and suites feature luxurious accommodations with contemporary amenities._** **_We are passionate professional hoteliers dedicated to the art of...

  • Guest Services Agent

    4 days ago

    Halifax, Canada New Castle Hotels & Resorts Full time

    Job DescriptionThe Westin Nova Scotian, in the Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour in a location central to restaurants and attractions. Our modern, upscale rooms and suites feature luxurious accommodations with contemporary amenities. We are passionate professional hoteliers dedicated to the art of...

  • Guest Service Agent/night Auditor Clerk- The Westin

    7 days ago

    Halifax, Canada Westin Nova Scotian Full time

    **Guest Service Agent/Night Auditor Clerk - The Westin Nova Scotian** How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Guest Service Agent/ Night Auditor, you are often the first person a guest speaks to so your genuine welcome and appreciation of...

  • Night Audit Manager- The Westin Nova Scotian

    2 weeks ago

    Halifax, Canada Westin Nova Scotian Full time

    **Night Manager** You are the go-to person for all things overnight. As Night Manager you are actively working hand in hand with your team to deliver the Wow guest experience, being an example of true hospitality and stepping in to assist the guest as needed, especially at night when your hotel has the most guests - and the least staff - on property. In the...